Business Administration Apprentice

Summary

We are looking for a self-motivated, driven individual to join our team at Passive Fire Group as a Business Administrator apprentice.

Annual wage: £12,313.60 to £22,010.56 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8:30am – 4:30pm with one hour lunch.
37 hours a week
Possible start date: Monday 15 December
Duration: 1 year 5 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Level 3 Apprentice, you will play an integral role in supporting the smooth operation of the office. This role will provide you with hands-on experience in a range of business administration tasks, helping you to develop essential skills in communication, organisation, and problem-solving. You will be working towards a Level 3 Business Administration qualification, combining both on-the-job learning and structured training.

Administrative Support: Assist in the day-to-day running of the office by providing general administrative support, including managing emails, filing, data entry, and handling correspondence
Customer Service: Communicate with clients, suppliers, and staff via phone, email, and in-person, delivering excellent customer service
Document Management: Prepare and update documents, reports, and presentations as required. Ensure records are accurate and up to date
Finance Support: Assist with basic finance tasks such as invoicing, processing payments, and handling expenses
Scheduling & Planning: Assist in scheduling meetings, appointments, and events. Help with diary management for senior staff
Stock & Equipment Management: Monitor and order office supplies, ensuring materials and stock are well-maintained
Team Support: Work closely with different departments, supporting HR, finance, and operations when required
Data Handling: Ensure data is handled in line with company policies, maintaining confidentiality and accuracy

Where you’ll work

Unit 2 Tyler Close

Normanton

WF6 1RL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HAWK MANAGEMENT (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is a work-based apprenticeship, the training provider is Hawk Training.

Visit with your tutor every 4 weeks.

6 hours off the job learning per week

Hands-on experience while learning

Requirements

Essential qualifications

GCSE in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Initiative

About this company

What sets us apart as an employer is our supportive environment and commitment to employee development. We believe in investing in our people, offering tailored training programs, mentoring, and the opportunity to gain hands-on experience across multiple areas of business administration.

Company benefits

21 Holiday days per year, 1 extra for every completed year (Capped at 5 years). Bank holidays off on top off holiday days. Close for Christmas. Company outings lunches and days out.

After this apprenticeship

Once the apprenticeship is complete there may be opportunity to join the team full time on a permanent contract.

Ask a question

The contact for this apprenticeship is:

HAWK MANAGEMENT (UK) LIMITED

Hawk Training

enquiries@hawktraining.com

The reference code for this apprenticeship is VAC1000283649.

Apply now

Closes on Saturday 22 November

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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