IT Service Apprentice

CROSS KEYS HOMES LIMITED

PETERBOROUGH, PE2 7BZ

Closes in 28 days (Wednesday 20 November)

Posted on 22 October 2024


Summary

We have a fantastic opportunity to join Cross Keys Homes as IT Service Apprentice. If you have a passion for IT and the drive to start your career in the IT industry we would like to hear from you!

Annual wage
£12,313.60 to £22,010.56 a year

Minimum wage rates (opens in new tab)

Training course
IT solutions technician (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm or 8.00am - 4.00pm.

37 hours a week

Possible start date

Sunday 1 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Provide 1st line support to all Cross Keys Homes departments and offices
  • Assist in maintaining support ticket queues and allocating 2nd/3rd line support to the relevant team/individuals/partners.
    Assist with stock control for computer hardware, software, peripherals and consumables.
  • Carry out daily system checks to ensure continuity of service.
    Support the backup of company data.
  • Set up of standard laptop/tablet devices and mobile phones including email and business applications.
  • Build knowledge of the business systems and how they are used across Cross Keys Homes to improve the effectiveness of this service to the company.

Where you’ll work

CROSS KEYS HOMES

SHREWSBURY AVENUE

PETERBOROUGH

PE2 7BZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JBC SKILLS TRAINING LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Your training plan

  • Learning will be a mix of online and assessor site visits. 

Requirements

Desirable qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills

About this company

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. And you can see our values of action, commitment, excellence, integrity and teamwork in everything we do. Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Responding to change with agility and innovation, we’ll continue to grow our business in today’s fast-paced operating environment. With a development programme set to deliver 1,000 homes over the next three years, we’re committed to building quality, affordable homes that people want to live in throughout the east of England. Of course, as a proud provider of affordable homes we’re also committed to providing excellent housing and landlord services to all of our customers in our existing homes. We offer a wide range of community support services, ranging from volunteering opportunities to regular work clubs, and actively encourage our residents to have a say in the future of their communities.

https://www.crosskeyshomes.co.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • On successful completion there is the potential of becoming a full time IT Services Technician.

Ask a question

The contact for this apprenticeship is:

CROSS KEYS HOMES LIMITED

Alex Felsted

HR@crosskeyshomes.co.uk

The reference code for this apprenticeship is VAC1000283595.

Apply now

Closes in 28 days (Wednesday 20 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.