Business Communications Support Apprenticeship

Summary

We are seeking a motivated and enthusiastic Business Support Apprentice to join our dynamic communications team at Nottinghamshire Mind. This apprenticeship offers an excellent opportunity to gain hands-on experience in a supportive environment while contributing to the vital work we do in making a difference in our community.

Annual wage

£9,984 to £17,846.40 a year

Minimum wage rates (opens in new tab)

Pay may be subject to increase post-probationary period and in line with good performance.

Training course

Business administrator (level 3)

Hours

The working week can typically be worked between Monday - Friday, 09:00 - 17:00. There may be some requirements to work evenings to at weekends as required to attend specific events etc.

30 hours a week

Possible start date

Saturday 1 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Administrative Support: Provide administrative support to programs and internal teams.
Draft and edit communications copy (e.g. press releases, publications, social media posts).
Assist in maintaining web content and executing social media strategies.
Facilitate effective internal communications. Maintain calendars and appointments.
Communication: Respond to emails and phone inquiries in a professional manner, providing information to colleagues and external partners.
Support Growth & Communications Lead with varied tasks i.e. posting content on social media channels, and providing general admin support such as research, data entry and proofreading.
Draft initial versions of content for publication, including social media posts, emails, and internal reports.
Scheduling: Help coordinate meetings, maintaining calendars and appointments.

Where you’ll work

6 HARDY STREET

WORKSOP

S80 1EH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NOTTINGHAMSHIRE TRAINING GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will benefit form blended learning. Combining in-house training with fortnightly day release at the training centre in Worksop. Successful candidates will benefit from working within the work setting and also classroom based learning with a designated tutor and other apprentices.

More training information

Apprentices can expect to benefit from additional training opportunities with the employer in conjunction with the training provided.
Candidates may also be required to undertake Functional Skills in Maths and/or English where required.

Requirements

Desirable qualifications

GCSE in:

English (grade 4 + (C+))
Maths (grade 4 + (C+))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Team working
Creative
Initiative

Other requirements

If you are passionate about making a difference and eager to kickstart your career in business administration, we invite you to apply for the Business Support Apprentice position at Nottinghamshire Mind.

About this company

Nottinghamshire Mind is a leading mental health charity dedicated to supporting individuals and communities in Nottinghamshire. Our mission is to promote positive mental health and well-being, offering a range of services, including counselling, workshops, and outreach programs. We strive to empower individuals to take control of their mental health, reduce stigma, and create a society where everyone can thrive. You will be enrolled in the Business Administrator Level 3 apprenticeship standard, gaining valuable skills and knowledge to support your career in administration and office management. What We Offer: · A supportive and inclusive work environment. · Opportunities for personal and professional development through training and mentorship. · Experience in the non-profit sector, specifically in mental health support. · A chance to make a meaningful impact in the lives of individuals and communities.

https://nottinghamshiremind.org.uk (opens in new tab)

After this apprenticeship

Upon completion of the apprenticeship the successful candidate will gain full time employment within the organisation and progression opportunities which may include additional courses.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAMSHIRE TRAINING GROUP LIMITED

Alison

alison.feeney@nottstraining.co.uk

01909 477669

The reference code for this apprenticeship is VAC1000283541.

Apply now

Closes on Monday 20 January

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