Business Support Apprenticeship

Summary

Nottinghamshire Mind are seeking an enthusiastic and passionate candidate to join their growing organisation as a business support apprentice in the Human Resources team. This apprenticeship offers an excellent opportunity to gain hands-on experience in a supportive environment while contributing to our vital work within the community.

Annual wage

£9,984 to £17,846.40 a year

Minimum wage rates (opens in new tab)

Wages can be subject to increase in line with passing probationary period and good performance.

Training course

Business administrator (level 3)

Hours

The typical working week will be worked between the hours of Monday - Friday 9:00 - 17:00. There may be requirements to work some evenings and weekend as required for attending events etc.

30 hours a week

Possible start date

Saturday 1 February

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

· Administrative Support: Assist with daily administrative tasks, including filing, data entry, and maintaining office supplies.

· Communication: Respond to emails and phone inquiries in a professional manner, providing information to clients and colleagues as needed.

· Scheduling: Help coordinate meetings, workshops, and events, including booking venues and managing calendars.

· Record Keeping: Maintain accurate records and documentation related to projects, client interactions, and financial transactions.

· Reporting: Assist in the preparation of reports and presentations, ensuring data is organized and presented clearly.

· Team Collaboration: Work closely with various departments to support ongoing projects and initiatives, fostering a collaborative work environment.

Where you’ll work

6 HARDY STREET

WORKSOP

S80 1EH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NOTTINGHAMSHIRE TRAINING GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will benefit from blended learning both in-house and will be released fortnightly to attend day-release training at the training centre in Worksop where they will attend sessions with their tutor and other apprentices.

More training information

Successful candidates will also benefit from additional training and courses provided by Nottinghamshire Mind and in conjunction with the training provider.

Requirements

Desirable qualifications

GCSE in:

English (grade 4 + (C+))
Maths (grade 4 + (C+))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills
Team working
Non judgemental
Patience

Other requirements

If you are passionate about making a difference and eager to kickstart your career in business administration, we invite you to apply for the Business Support Apprentice position at Nottinghamshire Mind. Join us in our mission to support mental health and well-being in Nottinghamshire!

About this company

Nottinghamshire Mind is a leading mental health charity dedicated to supporting individuals and communities in Nottinghamshire. Our mission is to promote positive mental health and well-being, offering a range of services, including counselling, workshops, and outreach programs. We strive to empower individuals to take control of their mental health, reduce stigma, and create a society where everyone can thrive. What We Offer: · A supportive and inclusive work environment. · Opportunities for personal and professional development through training and mentorship. · Experience in the non-profit sector, specifically in mental health support. · A chance to make a meaningful impact in the lives of individuals and communities.

https://nottinghamshiremind.org.uk (opens in new tab)

After this apprenticeship

Successful candidates will be enrolled in the Business Administrator Level 3 apprenticeship standard, gaining valuable skills and knowledge to support their career in administration and office management.

Upon completion, the apprentice will gain full-time employment within the company with opportunities to progress and undertake additional training courses.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAMSHIRE TRAINING GROUP LIMITED

Alison

alison.feeney@nottstraining.co.uk

01909 477669

The reference code for this apprenticeship is VAC1000283531.

Apply now

Closes on Monday 20 January

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