Fleet Apprentice
PALLET PLUS LTD
ESSEX, CO7 7JW
Closes in 13 days (Tuesday 5 November at 11:59pm)
Posted on 22 October 2024
Contents
Summary
The main purpose of this role is to undertake an apprenticeship qualification while working within the industry. The role will be primarily based within the fleet and compliance department with insights into other transport departments.
- Annual wage
- £15,000 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday, Shifts to be confirmed.
40 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Communicate with drivers, staff, customers, and suppliers in a professional and timely manner
- Assist Fleet Co Ordinator with Fleet service planner to ensure that all Vehicles and Trailers have a rolling 12-month plan for all Maintenance requirements
- Maintain up to date records with regards to Vehicle and Trailer maintenance in line with DSVA standards
- Assist in the management of Driver defect reporting ensuring that all reported defects are rectified in an appropriate time scale
- Report weekly to Compliance development manager on all set KPI targets
- Raise Purchase orders to suppliers when approved by Line manager
- Assist in Maintaining good housekeeping on the Vehicle telematics system
- Assist with continuous tachograph analysis software is up to date, accurate and ensure good housekeeping
- Report weekly on Fleet washing and cleanliness
- Generate and circulate weekly driver league report
- To undertake a development programme leading to a level 2 qualification as part of an apprenticeship within the given time scales
- Keep your mentor informed of your progress and raise any concerns and issues with them
Where you’ll work
UNIT 8 CROSSWAYS CENTRE
17 FRATING ROAD
GT BROMLEY
ESSEX
CO7 7JW
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TENDRING DISTRICT COUNCIL
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Customer Service Practitioner Apprenticeship Standard Level 2:
- Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications
- The Customer Service Practitioner Apprenticeship Standard at Level 2 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English
- Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring
- The minimum duration of the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required. Prior learning and experience will also be taken into consideration
Further information on the standard can be viewed here - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Requirements
Essential qualifications
GCSE in:
- English (grade D or 3)
- Maths (grade D or 3)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Initiative
- People skills
- Positive attitude
- Proactive approach
- Able to follow processes
Other requirements
The job description is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the company. Amendments may be made to your job description from time to time in relation with changing needs and your own ability.
About this company
Pallet Plus offers transport solutions for delivering and collecting palletised goods throughout the UK and Ireland.
After this apprenticeship
- The ideal candidate will hold a passion for transport industry and has a will to progress in the industry
Ask a question
The contact for this apprenticeship is:
TENDRING DISTRICT COUNCIL
Debianne Messenger
dmessenger@tendringdc.gov.uk
The reference code for this apprenticeship is VAC1000283473.
Apply now
Closes in 13 days (Tuesday 5 November at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.