Apprentice Customer Services Agent
KOMPARE LIMITED
Upminster Trading Park, RM14 3PJ
Closes in 18 days (Wednesday 13 November at 11:59pm)
Posted on 21 October 2024
Contents
Summary
A great opportunity has arisen due to the vast expansion of the contact centre and we are currently looking for vibrant contact centre sales agents to join our established team based in Upminster, Essex.
- Annual wage
-
£13,312 a year
Minimum wage rates (opens in new tab)
Transfer Bonus + Team Bonus (After Probation Period completed)
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday 9am - 5.30pm
Saturday (1 in 4) 9am - 1.00pm
37.5 - 41.5 hours on rotation, only 40 hours for those 16-17 years old.
40 hours a week
- Possible start date
-
Wednesday 20 November
- Duration
-
1 year 1 month
- Positions available
-
3
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The role will be to:
- Contact client leads who have applied for varied insurance or financial products,
- Managing the calls and connecting the client to the correct broker for their insurance/financial quotes.
- Developing your communication skills to connect the client with the Broker with a seamless transition.
Where you’ll work
Unit 8 Saxon House
Upminster Trading Park
RM14 3PJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Online remote teaching and learning, via Teams. Facilitated with an online learning platform. Working towards Level 2 Customer service practitioner apprenticeship standard, including Functional Skills in English and maths if candidate doesn't have GCSE grade 4 (or above) or equivalent in those subjects.
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade 2)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Team working
- Patience
- Confident
- Professional Outlook
- Enthusiastic
- Vibrant
- Positive Outlook
- Desire to succeed
- Motivated
Other requirements
Due to the location, will need to be a driver or dropped off to the location.
About this company
Insurance Agent based in Upminster.
After this apprenticeship
Previous apprentices have been retained on roles, but this is not guaranteed, it will be dependent on progress and performance.
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Sophie Chowdhury
The reference code for this apprenticeship is VAC1000283282.
Apply now
Closes in 18 days (Wednesday 13 November at 11:59pm)
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