IT Sales Administrator Apprentice (36069)

Summary

Avoira has an exciting opportunity for Business Administration Apprentice to join their team. The IT Sales Administrator is responsible for supporting the Sales and commercial teams, sales documentation, systems, vendor relationships and data.

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 8.30am - 5.00pm.
40 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities:

Client Quotes, Accounts and Proposal Documentation
Renewal Documentation
Supporting Account Manager activities and documentation
CRM Management / Data entry / creating deals / tasks for Account Managers
Answering Sales calls and taking messages
Record deliveries of client kit and update tickets /projects
Vendor Management and documentation
Provisioning of Network Services

Key Outcomes:

Support the Sales team to ensure clients receive a professional approach and communication through the full life cycle of quoting and onboarding
Support the Sales team to ensure the Avoira IT brand become more established in the market place
Successful delivery of IT quotes, proposals and tenders submitted on time
Exceed customer expectations
Understands and can articulate Avoira IT’s approach to IT Solutions at an overview level

How you will be supported

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be

How you could get there

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

Where you’ll work

4th Floor North, 401 Faraday Street

Birchwood Park, Birchwood

Warrington

WA3 6GA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Team working
Friendly
Integrity
Professional
Passion
Strive for excellence
Conscientious

About this company

Avoira are a UK leading Converged ICT Services Provider, an organisation that can truly offer a fully-managed, end-to-end portfolio of services and solutions. In today’s ever-evolving business climate, every change is the chance to be more responsive. Our clients are asking for a different kind of consulting. Their customers and competitors are changing rapidly – so they need to move quickly not incrementally. We know how our client’s organisations operate today - we are already there running critical and core business processes, so are uniquely placed to help drive change. Our teams take ideas from innovation to delivery. We understand the specific operational and people management challenges that come with change, so we can anticipate them. This helps our clients implement new thinking more quickly so they are more successful as they adapt.

After this apprenticeship

Possible progression within the company and progression onto the next level apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC1000283241.

Apply now

Closes in 28 days (Friday 22 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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