HR Admin apprenticeship

Summary

You will be part of the HR team and will Provide admin support to the recruitment process- posting adverts, liaising with candidates, booking interviews & preparing interview packs.

Annual wage: £15,392 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday - Friday, Shifts to be confirmed
37 hours a week
Possible start date: Friday 15 November
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with preparing offer letters, requesting references, sending out required new starter paperwork
Record & update employee details on the HR system for new starters, mid employment and leavers
Check all PINS, DBS’s and work permits have not expired
Administer electronic DBSs for new starters and renewals for current staff using our online DBS system
Prepare staff personnel files for the line manager to review prior to confirmation of employment
Format HR reports and policies & assist with HR Project work
Provide administrative support to the Learning & Development Co-ordinator
Record keeping of training courses and individual training records as required
Assist with the organisation of face-to-face training courses

Where you’ll work

106 Moseley Road

Balsall Heath

Birmingham

B12 0HG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CT SKILLS LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.

Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.

Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.

Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.

Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.

Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.

Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

You will be working towards your HR Support Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about modules including business fundamentals, legislation & policies, role fundamentals, and HR service fundamentals
You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role
All apprenticeship work is completed in the workplace during your working hours

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Non judgemental

About this company

Options for Care work in the healthcare sector. They have a supportive and friendly team that will help you throughout your apprenticeship journey The organisational goal is to support service users to realise their potential with improvement and developments in quality of life, leading to a gradual progression through the recovery pathway to eventual discharge.

https://optionsforcare.co.uk/ (opens in new tab)

After this apprenticeship

You’ll be able to progress onto: Undergraduate and post-graduate degrees in HR Management or business-related areas CIPD Level 7 Advanced Diploma in Human Resource Management Chartered membership of the Chartered Institute of Personnel and Development (CIPD)

Ask a question

The contact for this apprenticeship is:

CT SKILLS LIMITED

Machaela Gent

recruitment@ctskills.co.uk

The reference code for this apprenticeship is VAC1000283230.

Apply now

Closes in 17 days (Friday 8 November)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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