Apprentice Barista

Summary

Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as an apprentice barista at our Washington Galleries store.

Annual wage: £14,601 a year
Minimum wage rates (opens in new tab)
Training course: Hospitality team member (level 2)
Hours: Shifts Vary, 06:00am to 10:30. Shifts TBC.
24 hours a week
Possible start date: Wednesday 27 November
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.

The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:

· Supporting with store procedures including, opening or closing the store, cash handling, and safety and security

· Supporting your fellow partners during periods of high volume to keep the store operating

· Anticipating and delivering on your customer and store needs by getting to know your store environment and customers

· Supporting in creating the third place environment during each shift

· Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections

· Maintaining a clean and organised workspace for your customers and partners

· Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards

All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:

· 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year

· Free drinks and food when you’re on shift

· Bean stock options for all partners (own part of Starbucks!)

· Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)

· A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise

· Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform

· Life assurance

· Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)

· A free 24/7 Employee Assistance Programme available to you and your family

· Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners

· Great long-term career opportunities in store and support centre

Where you’ll work

Washington The Galleries Leisure DT

The Galleries, Town Centre

Washington

Tyne and Wear

NE38 7SS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

Level 2 Hospitality Team Member - Barista specialism - Apprenticeship Standard

Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Team working

Other requirements

Due to insurance purposes, you must be 18+ to apply for this vacancy. If you are not 18, please do not apply. Training will take place in Starbucks, Lower Red Mall, Metrocentre, NE11 9YR. Please consider if this is practical for you before deciding to apply.

About this company

Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.

After this apprenticeship

This is a fantastic opportunity to start your career at Starbucks. We pride ourselves on training, development and progression so this application is just the start! This vacancy is a permanent role.

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Sanna Davies

sanna.davies@inspirolearning.co.uk

01165040447

The reference code for this apprenticeship is VAC1000283182.

Apply now

Closes in 24 days (Sunday 17 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To continue please click apply. At this point you will enter our apprenticeship training providers application form; Inspiro Learning. Please complete the application form. Subject to review your details will be sent to Starbucks. Any problems applying or enquiries please call Sanna Davies on 01165040447.

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