Multi Skills Apprenticeship

Summary

Lancashire Women is a charity that supports women to pursue positive change. Over the past five years, the 100-strong Lancashire Women team have supported over 5000 people each year to improve their lives and push through the barriers they face. We are looking for a multi skills apprentice to join us and help with minor repairs in clients homes.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Property maintenance operative (level 2)
Hours: Working on a shift pattern, shifts TBC.
37 hours a week
Possible start date: Monday 2 December
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Female only applicants – due to nature of the work/vulnerable clients.

Empower yourself and your community! This apprenticeship offers hands-on training in property maintenance while working for a women's charity. Gain valuable skills, support a worthy cause, and build a fulfilling career.

The apprenticeship will involve the day-to-day maintenance and repair of a range of properties. This can be routine maintenance through to emergency repairs using a wide range of trade skills.

You will work alongside other maintenance staff and skilled trades to complete the jobs. The apprenticeship will provide you with a great opportunity to learn and will give you valuable experience across a number of areas:

• To support on home visits of around 90 mins- 2 hrs duration to service users to offer practical energy advice and support that will be both money and energy-saving (we can put you through an NEA level 3 Energy assessment course if necessary) to identify further help that may be required from yourself, energy advisers or external providers.

• Help with minor repairs and reactive maintenance in client’s homes - such as cupboard door fixing, fitting of insulation strips/draught excluders and radiator blankets. Work may also include minor plumbing repairs/painting and decorating and the making up of flat pack furniture if required.

• Installation measures such as replacing smoke/carbon monoxide detectors, washing machines.

• To manage your own time/diary flexibly and efficiently to meet the demands of service users and the wider team, including phone calls to clients prior to visits

• To update and record client data effectively using our Views and potential other systems (such as Outlook) to keep all client records updated in a timely manner and that potential follow-up work by yourself or others is recorded. (training will be given)

• Signposting clients to other services within Lancashire Women – whether to part of our broader team for employment or debt advice, or other streams such as the Mental Health and Wellbeing Team

Where you’ll work

21-23 BLACKBURN ROAD

ACCRINGTON

BB5 1HF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IXION HOLDINGS (CONTRACTS) LIMITED

Your training course

Property maintenance operative (level 2)

Equal to GCSE

Course contents

Plan the sequence of work required to carry out routine property maintenance operations.

Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.

Comply with statutory health and safety regulations and requirements.

Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.

Comply with key regulatory and legislative requirements, including building regulations.

Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.

Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.

Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.

Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.

Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.

Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.

Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.

Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.

Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.

Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.

Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.

Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.

Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.

Select and use technical literature and other sources of information and data to address property maintenance problems.

Record and report information, using digital and written techniques.

Inspect own work, ensuring it is delivered to the given specifications.

Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.

Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.

Provide customer feedback whilst maintaining customer service.

Escalates issues beyond their level of competence and authority.