Trade Supplier apprentice

Summary

A trade supplier apprentice is required for a leading electrical wholesaler. The candidate will start in the warehouse and learn all the products of warehouse management and then move on to the sales counter and sales office. Fantastic career progression opportunity for the right candidate.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Trade supplier (level 2)
Hours: Monday - Friday: 8.00am - 5.00pm (breaks to be confirmed).
40 hours a week
Possible start date: Sunday 1 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

LAMPS is an independent electrical wholesaler with numerous branches and a flagship Lighting and Electrical Showroom in Bicester.

With access to over £1M stock at competitive prices, we welcome members of the public and trade customers, whilst offering unparalleled customer service and experience.

LAMPS was founded to provide for both domestic and commercial applications offering everything from cable to heating and lighting to cooling. We provide access to the leading brands such as Prysmian, Aico, Hager, Scolmore and so many more.

After full training, your responsibilities will include:

Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Goods in / goods out
Trade Counter Sales and Order - dealing with customers and suppliers
Taking payments and dealing with enquiries
Answering the phone to customers, suppliers and other branches
Sales office - basic admin, processing orders and sales calls

This is an exciting progression role where you will start in the Warehouse and then move into all the other areas of the business. As an Apprentice, EDA Apprenticeships Plus will employ the successful candidate on behalf of the Branch. If you are looking for a job and qualification that will provide you with a valuable foundation for your future and excellent career prospects, then this is the role for you.

Where you’ll work

Lamps Electrical

436-438 Uxbridge road

Shepherds Bush

W12 0NS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING SKILLS PARTNERSHIP LTD

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents

Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates

Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified

specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.

specialist trade customer profile of the business: delivering customer service that exceeds customer expectations

specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner

trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge

trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services

trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.

trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.

trade counter and telesales services: applying basic merchandising techniques used within the business.

trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.

trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation

trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.

trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.

key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.

key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.

key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles

technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs

technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.

legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.

legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time

legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.

personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team

personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.

personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.

personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.

personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

Your training plan

Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:

Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.

Notice of dates is agreed upon well in advance of a site visit. Training and assessment are conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Problem solving skills
Number skills
Team working
Initiative
Physical fitness
Timekeeping
Enthusiasm
Keen to work and study

Other requirements

Please ensure you have looked at the travel time to the location and worked out the form of transport you will be taking. Please be aware that there is studying involved but in work time only.

About this company

EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.

After this apprenticeship

Opportunities that could arise after the apprenticeship are:

Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep

Ask a question

The contact for this apprenticeship is:

EDA LEARNING AND DEVELOPMENT LIMITED

Michelle McCutcheon

michelle@edaapprenticeshipsplus.co.uk

07990002071

The reference code for this apprenticeship is VAC1000283132.

Apply now

Closes in 31 days (Thursday 21 November at 11:59pm)

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