Trade Supplier apprentice

EDA LEARNING AND DEVELOPMENT LIMITED

London, SW19 3EX

Closes in 13 days (Monday 4 November at 11:59pm)

Posted on 21 October 2024

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Summary

A trade supplier apprentice is required for a leading electrical wholesaler. The candidate will start in the warehouse and learn all the products of warehouse management and then move onto sales counter and sales office. Fantastic career progression opportunity for the right candidate.

Annual wage
£15,392 a year

Minimum wage rates (opens in new tab)

£15,392.00 - £27,352.00 per year

Training course
Trade supplier (level 2)
Hours
Monday - Friday, 8.00am - 5.00pm.

40 hours a week

Possible start date

Friday 15 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • If you are wondering “What is the next step towards a career?” Working for Edmundson Electrical Limited could be the answer. We serve the country in over 250 locations, each carrying a comprehensive stock and run by friendly, experienced, and highly motivated staff. All branches are managed by entrepreneurial-minded people who enjoy working with full operational freedom and sharing the rewards of their success
  • Our busy branch is looking for a highly motivated apprentice to join their branch team. An efficient, well organised trade counter, warehouse and customer support service are pivotal for ensuring we provide the exceptional customer service our clients know us for

 After full training your responsibilities will include:

  • Managing stock in and out (to external clients)
  • Picking and packing
  • Store transfers & stock control
  • Goods in / goods out
  • Trade counter sales and order - dealing with customers and suppliers
  • Taking payments and dealing with enquiries
  • Answering the phone to customers, suppliers and other branches
  • Sales office - basic admin, processing orders and sales calls
  • This is an exciting progression role where you will start in the Warehouse and then move into all the other areas of the business. As an Apprentice, EDA Apprenticeships Plus will employ the successful candidate on behalf of the branch. If you are looking for a job and qualification that will provide you with a valuable foundation for your future and excellent career prospects, then this is the role for you

Where you’ll work

Edmundson Electrical

6 Deer park road

Wimbledon

London

SW19 3EX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HAWK MANAGEMENT (UK) LIMITED

Your training course

Trade supplier (level 2)

Equal to GCSE

Course contents
  • Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
  • Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
  • specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
  • specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
  • specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
  • trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
  • trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
  • trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
  • trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
  • trade counter and telesales services: applying basic merchandising techniques used within the business.
  • trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
  • trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
  • trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
  • trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
  • key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
  • key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
  • key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
  • technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
  • technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
  • legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
  • legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
  • legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
  • personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
  • personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
  • personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
  • personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
  • personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.

    • Your training plan

    Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:

    • Knowledge and competence qualification in trade supplier at Level 2
    • Functional Skills in maths and English if required
    • End-Point Assessment (EPA) - final test and observation
    • The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes
    • Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4-9)
    • Maths (grade 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Problem solving skills
    • Number skills
    • Team working
    • Initiative
    • Physical fitness
    • Timekeeping
    • Enthusiasm
    • Keen to work and study

    Other requirements

    You may be required to complete a 10 minute personality assessment via email before the Interview which will be online via zoom/teams,

    About this company

    EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.

    After this apprenticeship

    Opportunities that could arise after the apprenticeship are:

    • Sales Team Member
    • Counter Sales
    • Warehouse Supervisor
    • Sales Rep

    Ask a question

    The contact for this apprenticeship is:

    EDA LEARNING AND DEVELOPMENT LIMITED

    Michelle McCutcheon

    michelle@edaapprenticeshipsplus.co.uk

    07990002071

    The reference code for this apprenticeship is VAC1000283039.

    Apply now

    Closes in 13 days (Monday 4 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.