Tool Hire Apprentice

Summary

Joining our family as a Hire Customer Apprentice, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.

Annual wage

£22,214 a year

Minimum wage rates (opens in new tab)

Travis Perkins Group plc discounts (20% off at ToolStation and Tool Hire and hundreds of retail discounts), family friendly policies, life insurance, cycle to work scheme, sharesave scheme, contributory pension and much more.

Training course

Hire controller (plant, tools and equipment) (level 2)

Hours

Monday to Friday and alternate Saturday mornings, shifts to be confirmed.

44 hours a week

Possible start date

Sunday 1 December

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will learn how to service and maintain our tools that we hire to our customers
You will learn about the products we hire and the services we provide
You will be customer facing and work as part of a team
You will focus on Health and Safety at all times

Where you’ll work

Travis Perkins

Avenue 2 Station Lane

Witney

Oxfordshire

OX28 4YT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAVIS PERKINS PLC

Your training course

Hire controller (plant, tools and equipment) (level 2)

Equal to GCSE

Course contents

Process requisitions, orders and on-hire and off-hires, ensuring all legal, health & safety requirements have been met;

For commercial clients, carry out health, safety and environmental checks to ensure the PTE meets the needs of the client’s site.

Complete contract documentation for on-hire and off-hires;

Arrange the timely delivery and collection of equipment, considering vehicle type, site accessibility and health & safety requirements;

Follow organisational processes in relation to hire insurance and hire equipment damage, theft and loss;

Cross-hire PTE according to organisational procedures;

Convey transport requirements including locations, delivery times and potential restrictions to drivers and hauliers;

Organise the replacement and recovery of defective equipment;

Process damage agreement and notification documentation.

Explain to customers the specification of the equipment to be hired, ensuring they understand the health, safety and environmental impacts and operational requirements and procedures.

For plant supplied with an operator, ensure all licences and site cards are current and valid for the operation and liaise with the contractor to provide such evidence.

Clearly communicate accurate legal, technical, safety and environmental information, ensuring the level of detail provided is appropriate to meet the needs and understanding of customers;

Explain hire terms, conditions and rates.

Provide, explain and process hire rates and associated transactions e.g. daily rate, insurance excess, damage charges.

Use organisational IT, technology and systems.

Comply with organisational data protection policies and processes.

Action customer queries and concerns in accordance with company procedures;

Your training plan

Hire Controller (plant, tools and equipment) Level 2 Apprenticeship Standard:

Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance
We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us
Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Logical
Team working
Non judgemental
Physical fitness
Safety concious
Adaptable

Other requirements

Heavy lifting involved

About this company

You may not know much about Travis Perkins, but if you look a bit closer you might be surprised. Despite our size, we have the values of a family run business and the mindset and ambition of a forward thinking Company. We pride ourselves on being a great place to work that's why we have been voted one of the UK’s Top Employers every year since 2010. We offer our employees access to extensive career opportunities across our 5 leading businesses. We operate out of more than 1400 outlets nationwide and have over 20,000 colleagues.

https://www.travisperkinsplc.co.uk/ (opens in new tab)

After this apprenticeship

Continue to specialise in tool hire work, opportunities as hire fitter/driver and tool hire manager
Routes into general branch support roles on the counter or in the yard
Across the Group there are a whole array of opportunities at all levels

Ask a question

The contact for this apprenticeship is:

TRAVIS PERKINS PLC

Michelle Clarke

michelle.clarke@travisperkins.co.uk

The reference code for this apprenticeship is VAC1000282979.

Apply now

Closes in 26 days (Monday 18 November)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Apply, recruiter will review and phone screen suitable applicants, successful candidates shared with the hiring manager and invited to a face to face interview in branch

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