Ref: BA04 APPRENTICE LEARNING RESOURCE FACILITATOR
Runshaw College
Leyland, PR25 3DQ
Closes in 21 days (Friday 8 November)
Posted on 18 October 2024
Contents
Summary
The role will include supporting students at our LRC help desks, alongside working with a range of resources, including magazines, e-resources, the digital bookshelf, and books within our outstanding facilities. The team also run our Supervised Study area, further supporting student achievement.
- Annual wage
- Competitive
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am-5pm
37 hours a week
- Possible start date
-
Tuesday 12 November
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Carry out general helpdesk duties including answering the telephone, relaying messages from internal/external customers, dealing with enquiries from students and colleagues.
- General office administration including monitoring and maintaining department online mailboxes
- Assist all users with a prompt response to enquiries and requests for support in the use of learning resources, the digital bookshelf, e-learning and printed materials
- Undertake standard Library specific duties which include circulation of stock, loans, returns, overdue books, reservations, shelving returned items, putting the collection in order, inter-library loans, processing and repairing resources as appropriate
- Working with Library administration programmes such as Heritage, EBSCO and Discovery
- Provide a constant presence and visibility within the Learning Resource Centres, undertaking walkabouts and positive interaction with students
Demonstrate outstanding interpersonal and communication skills as a role model for students in promoting a supportive academic ethos.
- Liaise with College Administration teams to support promotion and activities of the Learning Resource Centres
- Utilise the College system to support booking of appointments for student one to ones and Supervised Study (checking timetables, sending text messages to students, composing pastoral logs)
- In liaison with other support staff and as directed by the Head of Student Services, update department databases, help guides and student resources as directed
- Support with minute taking and associated administration duties for meetings (room bookings, collation of information, paperwork completion, agendas)
- Work to a high level of accuracy and attention to detail
- Any other duties in line with the demands of the department, commensurate with the role
Where you’ll work
Langdale Road
Leyland
PR25 3DQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
RUNSHAW COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
This Level 3 Business Administrator Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training.
You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.
More training information
The apprenticeship is delivered by Runshaw College
Requirements
Essential qualifications
GCSE in:
- Minimum of 3 GCSEs A*/9 to D/3 (excluding GCSE Eng (grade A*-C / 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
About this company
Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do. Our shared vision provides the focus for our work: to be a Great Place to Study, a Great Place to Work, and a Great Place for Partnerships. Please see the Strategic Plan on the college website, for full details of our vision and objectives.
After this apprenticeship
Potential career progression for the right candidate.
Ask a question
The contact for this apprenticeship is:
RUNSHAW COLLEGE
Hayley James
james.h2@runshaw.ac.uk
The reference code for this apprenticeship is VAC1000282895.
Apply now
Closes in 21 days (Friday 8 November)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.