Business Admin Apprentice

LANGFORD VETERINARY SERVICES LIMITED

Langford, BS40 5DU

Closes in 12 days (Friday 1 November at 11:59pm)

Posted on 18 October 2024

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Summary

The Business Administrator Apprentice will be working independently and as part of a team and will be involved in developing, implementing, maintaining and improving administrative services within Head Office and the wider Company of Langford Veterinary Services Ltd (‘LVS’).

Annual wage
£15,000 a year

Minimum wage rates (opens in new tab)

Pay to be between £15,500 - £17,500. To be determined at interview.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm. 1 hour lunch break.

35 hours a week

Possible start date

Monday 4 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include:

  • Provide comprehensive all round support to Head Office; to include Finance, HR, and Marketing.
  • Occasional relief Customer Service cover across the Business Units. (to be agreed in advance).
  • Produce accurate records and documents including: emails, letters, files, payments, reports and proposals.
  • Under supervision, perform financial processes, recording and analysing data.
  • Chose most appropriate IT solution to suit a business need.
  • Update and review databases, record information and produce data analysis where required.
  • Make recommendations for improvements and present solutions to management. 
  • Assist in collating content for regular staff news bulletin.
  • Assist in developing and maintaining staff email groups.
  • Draft correspondence, reports and review the work of others.
  • Maintain records and files, handle confidential information in compliance with the organisation's procedures.
  • Take responsibility for initiating and completing tasks, manage priorities and time in order to successfully meet deadlines.
  • Assist in organising, meetings including calendar management, making room bookings and note taking. Creating action logs as appropriate. Take responsibility for logistics e.g. travel and accommodation.
  • Assist in event planning to support for Head Office, (external and internal events), including Langford events e.g. staff events, open days, shows and Academy events.
  • Meeting greeting visitors. Ordering catering and resources as required as agreed with line manager.
  • Understand how to administer billing, process invoices and purchase orders.

Where you’ll work

Head Office, Dolberry Building

Langford Campus

Langford

BS40 5DU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • You will work towards the Level 3 standard apprenticeship in Business Administration.
    • You will attend college once a week and have an assessor who will visit you onsite to carry out observations. 
    • An End Point Assessment will be used to assess your qualification at the end of your programme.

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4/C or equivalent)
    • Maths (grade 4/C or equivalent)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Organisation skills
    • Administrative skills
    • Number skills
    • Team working

    Other requirements

    Please note this vacancy may close early if sufficient applications are received. It is essential that you have advanced word processing skills, including the use of Microsoft Office(including outlook & excel) and SharePoint. Please note this vacancy may close early if sufficient applications are received.

    About this company

    Langford Vets is a limited company and a subsidiary of the University of Bristol, which provides a clinical hands-on teaching environment for students in our on-site hospital and Small Animal Practice. Langford Vets operates as a sustainable business including provision for small animals, farm and equine. It also has its own Diagnostics Unit and Laboratory and provides a platform for research and collaborations with the University.

    https://www.langfordvets.co.uk/ (opens in new tab)

    Company benefits

    Employee benefits at completion of 6 month probation. 25 days annual leave, plus bank holidays. Up to 50% employee discount on Langford Vets Services. Free onsite parking. Free annual flue vaccination and free eye test vouchers. & many more.

    After this apprenticeship

    This is the first administrative apprenticeship that LV have offered.
    We will review progress throughout the year and if the candidate
    successfully completes the Apprenticeship and a vacancy/opportunity is available, we would consider employment.

    Ask a question

    The contact for this apprenticeship is:

    WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

    Erin Allsworth

    erin.allsworth@weston.ac.uk

    01934411594

    The reference code for this apprenticeship is VAC1000282891.

    Apply now

    Closes in 12 days (Friday 1 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.