Apprentice Business Support Assistant - 13992

ABBEY COURT SOLICITORS LTD

ACCRINGTON, BB5 1EE

Closes on Friday 17 January

Posted on 18 October 2024

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Contents

Summary

Abbey Court Solicitors in Accrington are recruiting for an Apprentice Business Support Assistant. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18 months.

Annual wage
£11,648 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9:00am - 5:00pm / 1 hour unpaid lunch.

35 hours a week

Possible start date

Friday 24 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Answering all phone calls
  • Dealing with voicemails
  • Emails
  • Post, franking allocating post
  • Creating letters
  • Use the case management system, updating case files, opening files and inputting data
  • Process of medical records
  • Assisting solicitors and team
  • Preparing documents for court
  • General admin duties

Where you’ll work

112 ABBEY STREET

ACCRINGTON

BB5 1EE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Level 3 Business Administrator qualification
    • Functional Skills 
    • Work based learning 

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Willing to learn
    • Friendly
    • Punctual
    • Reliable

    About this company

    Our multi-service legal team is based in Accrington, Lancashire. However, where we are is far less important than how we do things. Having built a strong reputation for providing high quality legal advice and excellent client care, we act for clients nationwide and abroad. We pride ourselves on being able to offer the legal expertise to either you or your business with a down to earth approach and, most importantly, with no legal jargon. So, whether you need help with a personal injury claim, selling your home, an employment issue, a boundary dispute, or any other of the areas of law we specialise in, we guarantee that you will be in safe hands.

    After this apprenticeship

    • Progression onto full time employment

    Ask a question

    The contact for this apprenticeship is:

    NORTH LANCS. TRAINING GROUP LIMITED(THE)

    Recruitment

    recruitment@nltg.co.uk

    01254 395355

    The reference code for this apprenticeship is VAC1000282858.

    Apply now

    Closes on Friday 17 January

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.