Sales Apprentice

Summary

Our client in NE16 is looking for an IT Technician Apprentice to join the team who will be completing their L3 IT Technician Apprentice apprenticeship via Remit Training. You will be dealing with sales of IT services and solutions, plus more.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

Salary is £14,000-£17,000

Training course

IT technical salesperson (level 3)

Hours

Monday - Friday, flexitime available, working hours to be discussed

35 hours a week

Possible start date

Wednesday 20 November

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Sales of IT services and solutions
Account management
Supporting your existing clients and growing their provisions to support with their Marketing needs
Selling PPC, SEO and Marketing Packages
Contacting business across the county to understand and develop their marketing strategies using Performatic products
Gaining strong knowledge of Cloud Marketing- We are wanting someone to want to come into our business to learn, this position is for someone to truly develop their skills and approach challenges in new ways
Using multi-media systems to approach new clients either this be via the phone, emails or social media. We are wanting someone who will embrace the challenge of speaking to people!
Networking- meeting clients and prospective clients face to face at events and even at their offices!
Closing- being able to secure a deal is something we can teach you but having the passion to be successful and wanting to earn commission is key!

Where you’ll work

Metropolitan House

Longrigg, Swalwell

Newcastle Upon Tyne

NE16 3AS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

REMIT GROUP LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

IT Technical Salesperson Level 3.

You will be doing your training with Remit once a month via teams and 5 days a week with Performatic if offered the role.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
MATHS (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Patience

Other requirements

You would need to be on the phones every day speaking to people and you will be set targets monthly to reach.

About this company

We are a training provider who you will be doing your training with and learning the course content.

After this apprenticeship

You could potentially be offered a permanent role upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is: