Administration/E-commerce Product Lister Apprentice

Summary

To list our products accurately on a variety of digital platforms and channels to achieve maximum overall profitability of the online business. Looking at ways to optimise and be creative in a fast changing technology sector.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 8:30 am - 4:30 pm. 30 minutes lunch.
37 hours a week
Possible start date: Monday 18 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main responsibilities:

Creating/updating min 4 SKUs per hour
Listing items accurately with comprehensive and grammatically correct descriptions (title, description, bullet points, keywords, condition note)
Ensuring all products are added to the relevant channels and optimised to sell with relevant category, attributes and other primary content (Amazon Seller Central, Ebay, Website, Wayfair and other marketplaces)
Comparing pricing with competitors and regularly checking that product pricing is correct and amending accordingly
Analysing sales and trends to make suggestions for future purchases
Managing existing product listing and stock inventory
Uploading of product images
Ensuring products are priced correctly across all channels
Reviewing slow moving stock and thinking of new ways to market them.
Bundles and variation management
Fixing listing errors and issues

This list is not exhaustive and may be added to or amended at any time, where a reasonable amendment to your responsibilities is required. You will be expected to undertake those duties as required for the successful completion of your job.

Where you’ll work

BAY 2

BLOCK D

STOURBRIDGE INDUSTRIAL ESTATE

MILL RACE LANE

DY8 1JN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DUDLEY COLLEGE OF TECHNOLOGY

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard.

In house training will be provided on an ongoing daily basis with the current finance team. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course. Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week.

At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification.

Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.

The Employer will provide training in e-commerce marketing, product management and customer service.

Requirements

Essential qualifications

GCSE in:

English Language (grade C/4/Level 2(f.skills) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Hardworking
Able to use own initiative
Excellent reading skills
Excellent writing skills
Able to do repetitive tasks
Efficient with spreadsheets
Ability to manipulate data
Online market experience

Other requirements

This role is a repetitive task and will require the successful candidate to be at their desk using a computer for the whole working day.

About this company

Spotbuyer have the best Technicians processing around 500 products every day. Data wiping and repairing products then cleaning them to bring up the best standard. These items are listed across multiple platforms. We have a dedicated customer service team answering 100's of calls and emails per week. Our customer service team are also trained to handle sales, technical advice and returns.

https://www.studentcomputers.co.uk (opens in new tab)

After this apprenticeship

A career in business administration or using online marketplaces for marketing purposes or product management.

Ask a question

The contact for this apprenticeship is:

DUDLEY COLLEGE OF TECHNOLOGY

Julie Perks

julie.perks@dudleycol.ac.uk

01384 363314

The reference code for this apprenticeship is VAC1000282809.

Apply now

Closes in 19 days (Sunday 10 November at 11:59pm)

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