Business Administrator Apprenticeship

Summary

CVC Components began with humble origins but now operates a storage facility supplying Military, Avionic, Radar, Commercial & Industrial spares. striving to preserve a rich technological heritage. As an office apprentice, you'll be forging strong partnerships through quoting and supporting our clients and suppliers.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 8.30am - 5.00pm and Friday, 9.00am - 3.00pm
37 hours a week
Possible start date: Monday 18 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Are you ready to be part of a company that thrives on innovation and teamwork.

As an administration apprentice in our busy office, you'll be an integral part of our close-knit team.

You will have the opportunity to make a significant impact by providing exceptional customer service and supporting our sales efforts.

We support both international and national suppliers and agents; and during your apprenticeship you will gain essential office operations skills for your future.

Key Responsibilities:

Customer Service Excellence:

Answer enquiries and provide exceptional customer service through phone and email interactions
Support customers with a positive attitude, ensuring every concern is addressed effectively

Sales Support:

Assist in sales efforts by generating quotations and providing customer service responsibilities
Inputting and managing customer information accurately in our computer systems

Skills Development:

Develop strong communication, time management, and problem-solving skills
Gain exposure to office operations and logistics

Where you’ll work

Scatterbrook Farm

Rectory Lane, Latchingdon

Chelmsford

CM3 6HB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IXION HOLDINGS (CONTRACTS) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation (our training provider will visit you in the workplace and set online learning to support your apprenticeship journey)
At least 6 hours of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C/4 as a minimum)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Punctual
Enthusiastic

About this company

CVC Components is your premier stockist for hard-to-find, obsolete, and legacy components. We specialize in Electronics, Avionic, Radar, Industrial, and Commercial spares, striving to preserve and provide access to our rich technological heritage. Over the past six decades, we have built an unparalleled stock portfolio of industrial and commercial electronic components. This extensive collection is a result of strategic acquisitions and stock purchases, and excess inventory acquisitions from Government and Commercial sources. Starting from our humble origins, we have evolved into a global provider operating from our secure, purpose-built 250,000 cubic feet storage facility nestled within a 40-acre site. Our primary mission is to provide excellent customer service and meet your unique requirements.

http://www.ukc.group (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship a permanent position with the company will be discussed

Ask a question

The contact for this apprenticeship is:

CVC Components Ltd

Georgia Marlow

georgia.marlow@apprentice-employment.co.uk

07540 716312

The reference code for this apprenticeship is VAC1000282795.

Apply now

Closes in 13 days (Wednesday 6 November at 11:59pm)

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