Office Administration & Marketing Apprenticeship

Summary

LJM Solutions is a family solar panel and electrical services business. We are looking for a highly motivated young person to join our family, and stay with us. You'll work in our busy office on preparing marketing documents, organising compliance files and exceeding expectations for our customers. Your goal should be to become Office Manager !

Annual wage

£12,979.20 a year

Minimum wage rates (opens in new tab)

The salary quoted is a starting salary. This amount will increase as skills and training increase. Commission bonuses may also apply.

Training course

Business administrator (level 3)

Hours

Monday - Thursday 9-5 (Flexibility available) Friday - 9 - 4 One day release for training

39 hours a week

Possible start date

Monday 18 November

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Office skills - email, phone calls

Customer Service - Booking appointments and follow ups

Compliance - Health and safety supported with documentary evidence is paramount in our industry, so being highly organised is key

Marketing - designing and producing marketing campaigns, inputting your ideas, taking on social media if needed.

Teamwork - being part of an efficient and effective team which exceeds client expectations

Where you’ll work

Unit 3

Gainsborough Business Park, Gainsbourough Close, Long Eaton

Nottingham

NG10 1PX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CORNDEL LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be to a Business administration level 3 in the first instance

Additional training for compliance, governance, marketing and sales can also all be undertaken.

We are looking for someone who enjoys learning and growing with the company

More training information

We've selected a course for you - but you may have a better choice that meets our needs and yours.

Requirements

Essential qualifications

GCSE in:

English Language (grade 5)
Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Motivated
Independent working

Other requirements

We are looking for a candidate who has a passion for working and developing a career with a locally based, rapidly expanding company. Our motto is "exceeding expectations" - for our company, our staff and our customers. We are seeking someone exceptional !

About this company

LJM offers a comprehensive range of services and products tailored to renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources. We excel in providing end-to-end solutions, from initial assessment and design to final installation and maintenance. Prior to installation, every client receives a site visit to ensure optimal design and installation for maximum output. We seek to understand the needs of our clients and offer a best value bespoke solution. LJM Solutions Ltd is MCS accredited, currently delivering 15-20 residential installs per week, with 2-3 commercial installs per month. We have fully qualified teams of installers and electricians with a commitment to deliver quality, customer service, and sustainability. We continue to grow, with a mission to keep everything in house to deliver our vision of excellence. We prioritise training, qualifications, health and safety, and social value; a fundamental part of which is employing local people, including apprenticeships.

http://www.LJMSolutions.co.uk (opens in new tab)

After this apprenticeship

Specific training and mentoring is being given to this role to ensure that the right person will become Office Manager, handling their own administration team as the company grows.

Ask a question

The contact for this apprenticeship is:

LJM SOLUTIONS LTD

Madi Sharma

madi@LJMSolutions.co.uk

07707 369515

The reference code for this apprenticeship is VAC1000282793.

Apply now

Closes in 13 days (Friday 1 November at 11:59pm)

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