Sales Executive Apprentice

CAPEX CURRENCY LIMITED

LEIGH ON SEA, SS9 1RS

Closes in 23 days (Saturday 16 November at 11:59pm)

Posted on 17 October 2024

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Contents

Summary

Capex Currency, based on Leigh Broadway are seeking to add an energetic, enthusiastic sales professional to their Corporate FX Sales team. They are a dynamic business on the hunt for their next success story. This is a great opportunity for any hungry individual looking to start a career in the exciting FX markets.

Annual wage
£12,147.20 a year

Minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Monday to Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.00pm. 1 hour lunch.

36 hours a week

Possible start date

Sunday 17 November

Duration

1 year 1 month

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The roles responsibilities consist of:

  • Driving new outbound business sales
  • You will be expected to sell the benefits of Capex's services and products to senior decision-makers over the phone and face-to-face
  • Cold calling
  • Networking and lead generation is a major part of this role
  • Learn the services to sell to new clients
  • Manage your own portfolio of clients and keep them updated with market developments
  • The right candidate will need to demonstrate drive, motivation and a positive approach, with full training offered with the role

Where you’ll work

88 OAKLEIGH PARK DRIVE

LEIGH ON SEA

SS9 1RS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RM TRAINING (UK) LIMITED

Your training course

Customer service practitioner (level 2)

Equal to GCSE

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

    • Your training plan

    • Customer service practitioner level 2 apprenticeship standard qualification
    • Functional skills in maths and English (if required)
    • Delivery method and location to be confirmed

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English (grade 4/C)
    • Maths (grade 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Customer care skills
    • Confident
    • Motivated
    • Outgoing

    About this company

    Capex provide a wide range of foreign exchange and international payment services to both corporate businesses and individuals across Europe. Our approach is agile enough to meet the changing requirements of businesses, whilst offering a convenient and simple to use service that is underpinned by processes that exceed the minimum standards for compliance and security. Our aim is to utilise our technology & operational excellence to form long lasting relationships with our clients with the view of exchanging your currency at the best possible time, potentially saving you thousands in the process.

    https://capexcurrency.com/ (opens in new tab)

    After this apprenticeship

    The right candidate will have the opportunity to progress within the company with several senior and management roles available in the future.

    Ask a question

    The contact for this apprenticeship is:

    RM TRAINING (UK) LIMITED

    Katie

    katie@rmtraining.co.uk

    01702 782001

    The reference code for this apprenticeship is VAC1000282612.

    Apply now

    Closes in 23 days (Saturday 16 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.