Business Administration Apprentice
TSG Building Services plc
Hertfordshire, EN6 3JN
Closes in 12 days (Friday 1 November at 11:59pm)
Posted on 17 October 2024
Contents
Summary
To support the Customers and the department with administration duties. To deliver a professional, timely, efficient and friendly service to our customers both internal and external.
- Annual wage
- £13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 5.00pm
40 hours a week
- Possible start date
-
Monday 11 November
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- To maintain all Customer records and documentation
- To maintain online customer records accurately
- To help with production and collation of reports for Head of Customer Relations
- To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails
- Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line
- To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour
- Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time
Where you’ll work
T S G House
Cranborne Industrial Estate
Potters Bar
Hertfordshire
EN6 3JN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
HERTFORD REGIONAL COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Working towards completing Level 3 Business Administration Apprenticeship
- Work based learning with monthly attendance at Hertford Regional College for workshops with Assessor
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Adaptability
Other requirements
Apprentice will be required to make their own way to both the college and work at their own expense.
About this company
We are a construction company with 6 Divisions – Construction, Electrical, Gas, Commercial, Renewables, & New Build. We have both Private and Social Housing clients. Our Head Office is in Potters Bar, but we also have a smaller office in Cambridge. We have a workforce of 64 based at our Head Office, 218 onsite operatives and a further 6 staff at our office in Cambridge.
http://www.tsgplc.com (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- There will be opportunities for progression and a permanent position subject to performance
Ask a question
The contact for this apprenticeship is:
HERTFORD REGIONAL COLLEGE
The Apprenticeship Team
apprenticeship@hrc.ac.uk
01992411572
The reference code for this apprenticeship is VAC1000282540.
Apply now
Closes in 12 days (Friday 1 November at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.