Operations Administrator Apprentice

Summary

This is an exciting opportunity to join our team as a Junior Operations Administrator Apprentice. The role is to fully support the Operations/Senior Managers and Sales Team with administration duties. You will work towards a business administration level 3 qualification, with the full support of your employer and training provider.

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 0900 - 1700 30 minute lunch break
37 hours a week
Possible start date: Tuesday 10 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Operations Administrator Role is to fully support the Operations Seniors/Managers and Sales Team. The successful candidate will be trained in all areas of administration to become an integral team member. The candidate should expect to have regular interaction with outside intermediaries such as suppliers. Customers and other funders.

Responsibilities include:

Data entry of clients / client information onto the system
Create new proposals
Package proposals ready for sending to funders
Carry out relevant searches on various portal
Raising / Checking finance documentation
Providing a high level of customer service
Conversing with staff in internal departments, sales staff, customers and outside intermediaries to obtain or gain additional information
Problem solving
Instructing funders to pay the suppliers

Where you’ll work

SAF LEASING LIMITED

1 CALICO BUSINESS PARK

SANDY WAY

AMINGTON

B77 4BF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Polite and courteous
Willingness to learn
High level of accuracy
Confident
Focussed
Good timekeeping skills

Other requirements

Company Benefits: A comprehensive EAP (Employee Assistance Program which includes Counselling Sessions, Doctors Appointments, Physiotherapy, discounts at retailers etc.), A day off for your Birthday, Closed for Christmas (so this year we close on 24th Dec and reopen on 2nd January) – this doesn’t come off of your annual leave, discounted gym membership, Tech & Home Salary Sacrifice Scheme, Free Parking, Free Fruit each week, Tea/Coffee all supplied and a very supportive Mental Health program and Mental Health First Aiders on hand plus MANY MORE

About this company

We’re part of one of the largest UK independent funding houses. With over £100m worth of funds invested, competitive rates and a track record of high acceptances, clients can rest assured that they are dealing with a business with a strong pedigree and enviable reputation. Shire Asset Finance offers competitive rates, straightforward and transparent documentation, and fast responses – all supported by experienced office-based people on hand when you need them.

http://www.shireassetfinance.co.uk (opens in new tab)

After this apprenticeship

To work up to a senior administrator or even a sales role if that is something that the candidate is interested in.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000282506.

Apply now

Closes on Saturday 30 November

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