Business Administration Apprenticeship

Summary

Utility Swopshop are looking for a bright and confident person to join the team and support the Commercial Director in day to day admin and new business opportunities. This remote role is a great opportunity to gain experience and skills whilst working towards a level 3 Business Admin qualification.

Annual wage

£6,656 a year

Minimum wage rates (opens in new tab)

Wage rises to National Minimum Wage after 12 months Please note; if you have already completed an apprenticeship previously, your wage will be National Minimum Wage

Training course

Business administrator (level 3)

Hours

Monday 9:00am - 4:30pm Wednesday 8:45am - 4:30pm Friday 8:45am -3:00pm

20 hours a week

Possible start date

Sunday 17 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Supporting the commercial director to generate leads through targeted email campaigns
Calling warm leads and house account customers for their renewals
Managing appointment diary using Microsoft packages
Inputting and maintaining data on CRM system
Answering the telephone and scheduling meetings
Working to deadlines

Where you’ll work

UNIT 2

OLYMPIC COURT

WHITEHILLS BUSINESS PARK

BLACKPOOL

FY4 5GU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration level 3
20% off the job training
Tutor support via online platform

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Initiative

About this company

Utility SwopShop was formed in 2014 with a vision to bring visibility, transparency and open energy supply contract trading to the UK utility brokering market place

https://www.utilityswopshop.co.uk/ (opens in new tab)

After this apprenticeship

Permanent position considered on completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Louise

louise.mcmeechan@lmpeducation.org

The reference code for this apprenticeship is VAC1000282483.

Apply now

Closes in 26 days (Saturday 16 November at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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