Residential Sales Apprentice (Junior Estate Agent) - London

SAVILLS (UK) LIMITED

London, W1G 0JD

Closes in 15 days (Sunday 3 November)

Posted on 16 October 2024

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Contents

Summary

The successful candidate will work with our specialist residential sales team, providing assistance with the day-to-day activities of the team, such as meeting and greeting clients and visitors in the office, whilst learning how to become a successful Sales Negotiator, plus more.

Annual wage
£23,500 a year

Minimum wage rates (opens in new tab)

Training course
Junior estate agent (level 2)
Hours
You will be expected to work five days in the office Monday to Friday. Your working hours will depend on the office you are located in, but will fall within 8.30 am - 6.00 pm. You may need to participate in a Saturday rota.

37 hours a week

Possible start date

Monday 1 September

Duration

1 year 3 months

Positions available

5

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We have a new and exciting opportunity for a Residential Sales Apprentice to join our highly successful residential team in September 2025.

These roles will be located in Islington, Victoria Park/Hackney, Ealing, Hampstead and Westminster.

The successful candidate will work with our specialist residential sales team, providing assistance with the day-to-day activities of the team whilst learning how to become a successful Sales Negotiator.

Day-to-day activities will include:

  • Meeting and greeting clients and visitors in the office
  • Learning the importance of client care
  • Registering applicants on to the Savills database (REAPIT)
  • Conducting regular focused call outs to applicants on Savills database
  • Arranging appointments
  • Assisting the sales team with viewings (you will progress to carrying out your own viewings)
  • Assisting with marketing activities
  • Provide office cover and assisting in the handover and collection of keys
  • General office administration including updating brochure displays and digital property matches, updating online pre pitch and post pitch documents.
  • Experience and exposure to conveyancing process
  • Maintain records on a daily basis, prospecting applicants and archiving where necessary
  • Manage own diary efficiently with respect to team members diaries

Where you’ll work

33 Margaret Street

London

W1G 0JD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING ASSESSMENT & CONSULTANCY SERVICES LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents
  • To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
  • To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.  Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
  • To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team.  To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition. 
  • Know how to manage the relationship with the customer.  Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette. 
  • Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications. 
  • Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
  • To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals.  Standard methods of concluding sales; understanding needs. 
  • To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research.  To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
  • Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services.  An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
  • Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).  

    • Your training plan

    15-month training programme (Junior Estate Agent Level 2). Full on the job training provided for all skills required.

    20% of working time will be dedicated to learning and study. Approximately, 1 day per month will be spent on classroom training with our training provider.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Attention to detail
    • Organisation skills
    • Number skills
    • Team working
    • Initiative
    • Word and Excel skills
    • Written skills
    • Punctual and reliable
    • Keen and enthusiastic
    • Thirst for knowledge
    • Self-motivation

    About this company

    Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.

    https://www.savills.co.uk/ (opens in new tab)

    Company benefits

    £1,000 sign on bonus

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    After you complete your apprenticeship, you will continue your career with Savills.

    Ask a question

    The contact for this apprenticeship is:

    SAVILLS (UK) LIMITED

    Apprenticeship Team

    apprenticeships@savills.com

    The reference code for this apprenticeship is VAC1000282364.

    Apply now

    Closes in 15 days (Sunday 3 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    The application process will include: an application form, assessment centre and face to face Interview.