Business Administration Apprenticeship
UK INDEPENDENT MEDICAL SERVICES LIMITED
Houghton Le Spring, DH4 5RA
Closes in 8 days (Monday 28 October at 11:59pm)
Posted on 14 October 2024
Contents
Summary
UKIM offers strong candidates a business administration apprenticeship within their Houghton-Le-Spring Office. You will be working to provide high-quality, independent medico-legal reports to the legal and insurance industry to assist in personal injury cases. The candidate will work in different areas within the organisation for experience.
- Annual wage
-
£15,000 a year
Minimum wage rates (opens in new tab)
Money saving offers at 100's of major retailers. Employee recognition scheme. Free eye tests.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 8.00am - 5.30pm.
Hours may vary depending on organisational need.
37 hours a week
- Possible start date
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Monday 11 November
- Duration
-
1 year 6 months
- Positions available
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3
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties include, but are not limited to the following:
- Updating the case management system
- Actioning allocated tasks and customer enquiries received by post, email, or telephone in line with department processes
- Liaise with customers, clients and suppliers in a professional and timely manner
- Booking client appointments considering distance and convenience
- Achieving personal and team KPI targets
- Regularly review processes and provide suggestions for efficiencies on the team
- Identify and escalate any issues accordingly
Where you’ll work
Brenner House Rainton Bridge Business Park
Houghton Le Spring
DH4 5RA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SPRINGBOARD SUNDERLAND TRUST
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Candidate will work towards the following apprenticeship standard:
- Level 3 in Business Administration
The candidates must complete teaching and learning within UKIM on a dedicated day with their assessor. This is in line with the minimum off-the-job hours of 6 per week.
Candidates must complete the End Point Assessment (EPA) following the 18 months on programme learning. EPA completes the apprenticeship.
More training information
The course will be structured around the needs of the successful candidate and the employer to ensure that you meet the standards of the apprenticeship and the business.
Springboard is committed to learner development and offer support and guidance to ensure that all apprentices achieve.
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade Grade 4/C)
- Maths (grade Grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Non judgemental
- Patience
- Ability to build relationships
- Professional
- Desire to make a difference
- Keen to develop
About this company
UK Independent Medical (UKIM) is a leading provider of independent medical reporting services. In addition and through our Occupational Health services, we also support businesses in keeping their employees fit, happy and productive. Established in 2003, UKIM is supported by a team of over 200 employees and operates from offices in Durham. We serve over 800 individual customers in NHS, medical regulators, insurers and legal practitioners and are a forward thinking company with a track record of providing customer focused solutions that deliver convenience, speed, innovation and quality.
After this apprenticeship
- Depending on the individual and performance throughout the programme, jobs are available
- Progression is very much led by the candidates themselves and if they are keen to develop further
Ask a question
The contact for this apprenticeship is:
SPRINGBOARD SUNDERLAND TRUST
Gemma Dodds
gdodds@springboard-ne.org
The reference code for this apprenticeship is VAC1000282002.
Apply now
Closes in 8 days (Monday 28 October at 11:59pm)
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