Business Administration Apprentice – Executive Offices
Cambridge University Hospitals NHS Foundation Trust
Cambridgeshire, CB2 0QQ
Closes today
Posted on 15 October 2024
Contents
Summary
We are offering an exciting opportunity to join the Trust’s Executive Offices as a Business Admin Level 3 apprentice. We are looking for a friendly, adaptable & well organised person to join our team to gain skills & knowledge of an administrative role within the NHS, whilst providing support to the Executive Assistants & Business Support Managers.
- Annual wage
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£14,400 a year
Minimum wage rates (opens in new tab)
After 12 months in post, the salary will increase to the National Minimum Wage (depending upon your age).
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday normal office hours, times to be discussed and agreed (i.e. 8.00am to 4.00pm / 8.30am to 4.30pm / 9.00am to 5.00pm).
37 hours a week
- Possible start date
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Monday 6 January
- Duration
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2 years
- Positions available
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1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Key duties and responsibilities:
- Provide and receive straightforward messages communicating effectively and professionally welcoming and treating everyone (patients, relatives, colleagues and Trust Staff) in a friendly and courteous manner presenting a good image of yourself through your attitude, behaviour and appearance.
- Plan and organise straightforward and a limited range of tasks to meet daily deadlines ensuring work produced is of the quality and quantity required to meet expected Trust and department standards.
- Assist in ensuring the working environment is safe and of a professional appearance reporting any problems, repairs/collection of waste as instructed and maintain efficient and effective use of resources.
- Work effectively and efficiently sharing ideas for improvements to improve service delivery.
- Work under the supervision of the Personnel Department and Senior Admin Team to ensure smooth running of the department
Tasks to include:
- Ensure that Admin correspondence are distributed within the Trust CIP guidelines.
- Answering the telephones answering queries from external sources. Ensuring phone queries are documented and forwarded to the appropriate team member, including occasional cover of main reception duties.
- Collect and distribute incoming post appropriately.
- Collate documents for scanning and deliver to the Medical Records Department.
- To use the Trust’s database if appropriate to enter data, in line with the Trust’s policies and procedures on data protection.
- To provide professional service to colleagues and patients via telephone, face to face and email.
- To assist in monitoring stationery stocks in the department.
- To learn and develop skills in minute taking for personal development alongside senior team members.
- To ensure accurate filing and maintenance for staff personnel records across the Division.
- To facilitate and maintain diary management for senior team.
- Any other administrative duties suitable for the role.
Where you’ll work
Addenbrookes Hospital
Hills Road
Cambridge
Cambridgeshire
CB2 0QQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
STEADFAST TRAINING LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification
- You will study a Business Administrator Level 3 qualification over 24 months
- You will receive a minimum of 6 hours per week during your work time to complete your ‘Off the Job’ (OTJ) training. This time will be allocated to you to complete either in work or you may study from home (at manager’s discretion)
- Additional training will be given in the workplace
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade Grade 4/C or above)
- Maths (grade Grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Time management
- Enthusiastic
- Positive work ethic
- Keen to learn
- Understand confidentiality
- Motivation
- Punctuality
About this company
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
https://www.cuh.nhs.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Towards the end of the apprenticeship contract, you will have gained the knowledge and experience to enable you to apply for your next step in employment
- You will be supported by a dedicated apprenticeship team to do this. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications
Ask a question
The contact for this apprenticeship is:
Cambridge University Hospitals NHS Foundation Trust
Karen Godfrey
karen.godfrey2@nhs.net
01223 349385
The reference code for this apprenticeship is VAC1000281924.
Apply now
Closes today
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Company’s application instructions
• Do you have any skills or experiences in any other roles (part-time work, volunteering, personal responsibilities, special interests etc) that show us how you would be the best candidate for the job? • Why should we employ you? • What makes you the ideal candidate for the job? • What are your particular strengths? • What can you offer to the role? • Look at the person specification and tell us about how you meet the essential criteria