Administration Officer Apprentice Level 3 Standard

Summary

Under the direction of senior staff, you will provide routine general clerical, administrative, and financial support across our schools in the Oldham Area. The schools include Westwood Academy, Richmond Academy, Northmoor Academy, Greenhill Academy.

Annual wage: £12,200.45 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. Hours to be worked between 8.00am and 6.00pm. Term time only.
36 hours a week
Possible start date: Monday 11 November
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key tasks - Administration & ICT:

To undertake word processing and other ICT related tasks including letters, reports and schedules, and work which utilises other ICT packages, such as databases, spreadsheets, formatting presentations or research on the internet
To take notes/minutes of meetings as required, e.g. pupil reviews, CP meetings and staff meetings, and undertake other related tasks to support the organising of meetings, such as typing agendas, collating papers and booking rooms
To maintain and collate registers, pupil reports & data and any other information/statistical returns routinely required
To undertake routine administration of academy lettings and other uses of academy premises
Under the direction of the principal, organise supply cover

Key tasks - Finance & Physical Resources:

To undertake the financial transactions relating to, school fund, petty cash, school trips, photographs, postage, telephone calls and school meals, and the balancing of such funds and secure monies in accordance with academy procedures
To order equipment as requested, process invoices and reconcile statements from electronic financial management information systems in line with financial procedures
To maintain stationery and consumables stock and supplies for the whole academy, cataloguing and distributing as required
To operate uniform/snack or other school ‘shops’ within academy

Key tasks - Reception & Customer Service

To undertake reception duties, answering routine telephone and face-to-face enquiries, taking messages and forwarding them onto the relevant person as required
To welcome visitors to the school, ensuring health and safety and safeguarding procedures are followed, such as signing in/out of a register, issuing badges/passes or escorting visitors as required
To respond to queries and provide general advice and guidance to staff, pupils and parents and others
To make arrangements for external visitors, for example, the school nurse, photographer, linked schools and parents

Key tasks - General Clerical:

To provide general clerical support e.g. photocopying, filing, faxing, emailing, completing routine forms and responding to routine enquires
To sort and distribute internal and external mail

Key tasks - Welfare:

To undertake pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff in accordance with Academy Procedure

Standard duties:

To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all
To uphold and promote the values and the ethos of the school
To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection
To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises
To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school
To attend and participate in relevant meetings as appropriate
To undertake any other additional duties commensurate with the grade of the post

Where you’ll work

Alderson Street

Oldham

OL9 6AQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE OLDHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship
Off the job training 1 day a week will take place at Oldham College

Requirements

Essential qualifications

GCSE or equivalent in:

5 Subjects including English and Maths (grade grades 9-4 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative

Other requirements

a DBS check will need to be carried out before apprenticeship can start

About this company

At Northmoor Academy we have a shared ambition for our school, our staff, our children and their families to reach their full potential. We know that a high quality education gives children the very best start in life. I am extremely proud of our academy, the strong values we uphold and the high expectations we have for our pupils both academically and socially. We aim to prepare our pupils to be confident and ready for every stage of their lives, including the move to high school and beyond. Northmoor first opened to pupils in September 2016 as a new provision for the children of Oldham. We are proud of our strong, diverse school community that we serve. We work effectively with parents, partners and the local community to support and develop all our pupils.

https://www.theharmonytrust.org/ (opens in new tab)

After this apprenticeship

Full-time employment upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE OLDHAM COLLEGE

Deborah Wynn

deborah.wynn@oldham.ac.uk

0161 785 3586

The reference code for this apprenticeship is VAC1000281911.

Apply now

Closes in 12 days (Thursday 31 October at 11:59pm)

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