HR Officer and Legal Officer Apprentice

Summary

You will be supporting the CEO directorate with a variety of duties to include facilities support at the Run Way East Borough building. Working at Brooke means joining a highly skilled, knowledgeable and dedicated team, together pursuing the goal of global compassion and healthcare for working horses, donkeys and mules.

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
37 hours a week
Possible start date: Monday 16 December
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Liaising with their Run Way East Account Manager regarding facilities / services and resolving issues
Making arrangements for external visitors to the office
Assisting staff with routine HR queries
Updating records on their HRMIS, CiPHR, up to date with excellent attention to detail
Monitoring the ‘Recruit’ inbox for vacancies, ensuring that all documents are received from hiring managers, checking the details and reformatting as appropriate
Coordinating recruitment timetables with managers and those on the interview panels
Placing vacancies on i-Recruit, collating applications and sending these to hiring managers
Drafting letters and contracts in a timely manner
Updating CiPHR working patterns, inputting salaries and terminating records, assisting the HR Officer where needed with annual leave calculations etc
Staff benefits administration (including Bupa and pensions)
Follow the Brooke’s equal opportunities statement which aims to clarify the value they place on diversity and steps they take to promote equality of opportunity for all
Perform such additional tasks as may reasonably be requested from time to time by the Line Manager or others in the P&C team
Adhere at all times to Brooke’s policies and procedures
Sending routine correspondence to external parties
Maintaining a record of contracts and memoranda of understanding for the whole organisation
Maintaining and renewing legal databases and the legal library
Assisting the Head of Department and the Solicitor with general administration
Renewing the charity’s annual registration with the Information Commissioner’s Office, on behalf of the Data Protection Officer
Booking in external data audits on third-party processors
Attending and taking minutes at the joint Legal & Fundraising Compliance meetings
Conducting due diligence checks on third-party suppliers and partners
Assisting the Information Governance Manager with general administration
Booking meeting rooms for Board and Committee meetings
Processing expenses on behalf of Trustees
Printing hard copies of papers for Trustees, where required
Monitoring Global Service Desk tickets and keeping internal stakeholders appraised of progress
Organising UK and overseas travel and accommodation for Trustees and staff
Support with some Finance team administration as needed
Ordering office supplies and stationery
Other reasonable duties

Where you’ll work

New City Court

20 St. Thomas Street

London

SE1 9RS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LDN APPRENTICESHIPS LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:

Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 or A*-C)
Maths (grade 4-9 or A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative

About this company

In 1934, Dorothy Brooke set up a hospital for ex-warhorses in Cairo. Fast forward 88 years, and many dedicated personnel later, they are now the leading global welfare charity for working equines throughout Asia, Africa and Latin America. Their vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living. Their mission is to achieve immediate and lasting change to the lives of working horses, donkeys and mules and the communities that depend on them.

https://www.thebrooke.org/ (opens in new tab)

After this apprenticeship

Full-time employment

Ask a question

The contact for this apprenticeship is:

LDN APPRENTICESHIPS LTD

The reference code for this apprenticeship is VAC1000281872.

Apply now

Closes in 18 days (Friday 1 November)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

All applicants must apply via the LDN Apprenticeships Career Hub

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