Business Administrator Level 3 Apprenticeship

Summary

This is a great opportunity to join a busy team as an Office Administrator, supporting the office and project managers of an electrical contractors whilst studying for a Business Administrator L3 Apprenticeship. This role will include a wide variety of administrative tasks with the possibility of future progression within the business.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday - exact timing to be agreed but likely 8am - 4pm/4.30pm with half an hour for lunch.
37 hours a week
Possible start date: Tuesday 10 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering and handling telephone queries professionally.
Preparing timesheets for payroll
Handling client enquiries
Performing general administrative duties and providing support across the office
Data Entry with assistance from office manager
Certificate and document processing
Co-ordinating and emailing engineers with their daily jobs
General management of the office
Creating jobs for clients and responding to emails
Be open to new challenges and tasks

Where you’ll work

11 NEW PARADE

HIGH STREET

SELSEY

CHICHESTER

PO20 0QA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHICHESTER COLLEGE GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3
Apprenticeship will include 4-days' work in employer location and one day study including attending college at Chichester
On job training with employer

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Math (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative
Adaptable
Versatile
Punctual
Time Management

Other requirements

The company operates a dog friendly environment so it is essential the successful applicant is OK with dogs. The position is based in Selsey so own transport would be an advantage.

About this company

Aspect Electrical has over 20 years of experience, earning us the reputation of being one of the best electrical contractors in Chichester and across West Sussex, Hampshire and surrounding areas. Our mission is simple; we aim to provide professional, reliable and quality services across a varied range of electrical projects.

https://aspectelectrical.co.uk/ (opens in new tab)

After this apprenticeship

It is hoped to take on an applicant that will want to progress through the business with a permanent role and progression for further training within the office environment.

Ask a question

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