Business Administrator Apprentice

Summary

This is a fantastic opportunity to develop your skills and experience by working as a Pest-Tech Ltd Apprentice. You will have the opportunity to participate in a supportive environment to develop the behaviours, knowledge and professional skills required. An opportunity to get a long-term career and learn all aspects of modern pest control.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday-Friday. 9.00am - 5.00pm. 30 minutes paid lunch break. 20 days holiday per year, plus Bank Holidays (usually 8 per year).
37 hours a week
Possible start date: Friday 20 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An opportunity to get a long-term career and learn all aspects of modern pest control.

Main Duties:

Assisting the Director & Administration team of Pest-Tech with the office administration and customer support.
Diary and email management.
Setting up and scheduling appointments.
Assisting in organising work schedules for the technicians.
Communicate by phone call and email with letting agents, property managers and clients on services required or delivered.
Provide administrative support for staff meetings i.e., setting minutes, collation and sending agenda and documents pre-meeting and the recording of meeting actions.
To use multiple IT packages and systems relevant to the organisation.
To assist in developing and maintaining an effective IT management system.
To regularly review archive/dispose of dated material whilst ensuring that all archived documents are stored appropriately.
Monitor and order stationery supplies and open/distribute the post daily.
To work as part of the Pest-Tech Team providing an excellent level of operational support.
Builds and maintains effective working positive relationships within the company, and external clients.
Responsible for printing, making up of contract folders.
Ensure that all staff-related communication and client data is GDPR compliant.

Where you’ll work

Pest-Tech Ltd

Fairview Farm

Linton Road

Maidstone

ME15 0AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

KENT COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Standard.
On the job training with the employer whilst working towards the Apprenticeship Standard.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 9-4 (A*-C))
Maths (grade 9-4 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Self motivated

Other requirements

Interview - We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check - You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work daily whilst waiting for your first wages to be paid. Travel Information - Maidstone Bus Station. Route 5 or 89 - 20 minutes journey. Fast service 27 -12 minutes.

About this company

. Pest-Tech is a professional team of experts covering all aspects of pest control. The company delivers pest control across Kent. The Technicians are supported by a highly efficient administration team.

https://pest-tech.org/ (opens in new tab)

After this apprenticeship

Potential for full time employment for the right candidate.
Many employers retain apprentices in full/part time positions.
The qualifications you gain can also help you to get into higher education or other employment.
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.

Ask a question

The contact for this apprenticeship is:

KENT COUNTY COUNCIL

Kent Training and Apprenticeships Business Support Team

KT&A@kent.gov.uk

0800 731 4297

The reference code for this apprenticeship is VAC1000281849.

Apply now

Closes in 21 days (Wednesday 20 November)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system. Therefore, to apply for this position, please click on the link below and follow the online instructions.

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