APPRENTICE BUSINESS SUPPORT OFFICER

BROADFIELD SPECIALIST SCHOOL FOR SEN (COGNITION AND LEARNING)

Lancashire, BB11 5BT

Closes in 2 days (Friday 25 October)

Posted on 11 October 2024

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Summary

The Governors and Headteacher are looking to appoint a dynamic, enthusiastic Apprentice Business Support officer to join our very busy office, to provide front line administrative support. The successful candidate will be working in the main school office to support teachers, parents and professionals with the day to day running of the school.

Annual wage
£11,315.20 a year

Minimum wage rates (opens in new tab)

£6.40 per hour Minimum Wage (Salary dependent on age).

Training course
Business administrator (level 3)
Hours
Term Time only (pro rata), Monday to Friday.

34 hours a week

Possible start date

Monday 18 November

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • The day will consist of general clerical work in the school main office.
  • Work will include answering the phone and redirecting calls.
  • Liaising with school staff and other professionals, customer facing reception desk duty.
  • Ordering school dinners and recording on software system Parent Pay.
  • Incoming/outgoing post.
  • Scanning of documents onto electronic software systems.
  • Routine financial administration.
  • Monitoring meeting room bookings and setting them up.
  • Collating and distribution of daily school bus boards.
  • Other office duties as they arise such as word processing collating of information.

Where you’ll work

BROADFIELD SPECIALIST SCHOOL FOR SEN (COGNITION AND LEARNING)

Coal Clough Lane

Burnley

Lancashire

BB11 5BT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    You will receive training from experienced staff within the workplace, and will be visited regularty by a specialist Tutor. 

    The tutor & SBM will guide the you through the Apprenticeship, making sure you devlop the skills needed for the job role. 

    As part of the training Maths & English qualification will need to be obtained unless you already holds them.

    Requirements

    Desirable qualifications

    GCSE in:

    • English (grade 4 or better)
    • Maths (grade 4 or better)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Administrative skills
    • Team working
    • Non judgemental

    About this company

    The wellbeing of our pupils is at the heart of everything we do. School mission statement: Our vibrant learning community includes and values everyone, inspiring all to succeed School motto: “We belong, we believe, we enjoy, we achieve”

    http://www.broadfield.lancs.sch.uk/ (opens in new tab)

    After this apprenticeship

    Level 3 Business Support Officer qualification with the potential of permanent employment & further training.

    Ask a question

    The contact for this apprenticeship is:

    BROADFIELD SPECIALIST SCHOOL FOR SEN (COGNITION AND LEARNING)

    Michelle Healy

    01282 508629

    The reference code for this apprenticeship is VAC1000281844.

    Apply now

    Closes in 2 days (Friday 25 October)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    Please apply by 12 noon on 25th October 2024 through the LCC website.