Business Admin Level 3 Apprenticeship - Oasis Academy Nunsthorpe

OASIS COMMUNITY LEARNING

Grimsby, DN33 1AW

Closes in 17 days (Monday 28 October at 11:59pm)

Posted on 11 October 2024


Summary

This is an exciting opportunity to become part of a high-performing team who are passionately committed to securing the best possible life chances for the young people of Grimsby. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.

Annual wage
£12,313.60 a year

Minimum wage rates (opens in new tab)

Increases to National Minimum Wage after 12 months

Training course
Business administrator (level 3)
Hours
Monday to Friday 8:00am- 4:00pm (Early finish Friday 3:30pm) (Term time only)

37 hours a week

Possible start date

Monday 4 November

Duration

1 Year 4 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are seeking an enthusiastic apprentice who will be providing a warm welcome and efficient reception service to staff, pupils and visitors. 

Responsibilities:

  • To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
  • To provide reception services to students
  • To be able to work in a fast-paced reception area multi-tasking between reception duties
  • Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
  • To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
  • Ensure all visitors are issued with badges to comply with the Academy’s security procedures
  • Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
  • Be the main contact point for staff with regards to Academy events of any one day
  • Maintain a tidy and orderly reception area
  • Support with ParentPay account set up, queries from parents and general support
  • Support with Bromcom queries from parents and general support for example MCAS, etc
  • Word processing and data input as directed
  • Assist with duplicating, collating and distribution of information to parents/carers, staff, students and others
  • To always ensure confidentiality when dealing with issues re Staff, Students or Parents
  • Undertake general clerical duties when directed including photocopying, printing, laminating and filing
  • Franking outgoing post and sorting incoming mail
  • Provide refreshments to visitors when required

Where you’ll work

Sutcliffe Avenue

Grimsby

DN33 1AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    • Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote)
    • Training Provider: LMP Education (rated 1st best UK training provider)

    More training information

    • No classroom or college days! 20% of the job training while at work

    Requirements

    Desirable qualifications

    GCSE in:

    • English (grade 4 or above (Level 2))
    • Maths (grade 4 or above (Level 2))

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Administrative skills
    • Number skills
    • Team working
    • Initiative

    About this company

    Oasis Academy Nunsthorpe is your local primary school serving children age 4-11 in Grimsby. We have a rich, cultural history with a modern and dynamic curriculum designed to support every child in our care, no matter what their starting points. We are driven by a powerful ethos which aspires to treat everyone inclusively and recognises the importance of a holistic approach to education. As well as continuing to build a strong school and deliver a first-class education, it is also our desire to build an interconnected community, recognising that educational needs do not exist in isolation from the needs of the whole person.

    After this apprenticeship

    • Completion of the Level 3 Business Administration Qualification

    Ask a question

    The contact for this apprenticeship is:

    LET ME PLAY LIMITED

    Charlie Seaman

    charlie.seaman@lmpeducation.org

    The reference code for this apprenticeship is VAC1000281842.

    Apply now

    Closes in 17 days (Monday 28 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.