Administrator Apprentice

INSIDE CONNECTIONS SUPPORT CIC

Liverpool, L1 0BG

Closes in 12 days (Monday 18 November at 11:59pm)

Posted on 4 November 2024

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Summary

We are offering the opportunity to work within our team providing admin support for the business. This position will allow the applicant to learn different transferable skills, including communication, business processes, data input We are a small business, and our Apprentice will be an integral part of the team.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

35 days holiday

Training course
Business administrator (level 3)
Hours
Monday - Friday 8.30am - 4.30pm (30-minute lunch break)

37 hours a week

Possible start date

Sunday 1 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Maintaining records
  • Data input
  • Updating trackers and systems
  • Managing client records
  • Provide support to different departments as and when required
  • Managing emails
  • Answer queries and calls
  • Using different Microsoft systems including Excel and Word

Where you’ll work

Inside Connections

Queens Dock Business Centre

Norfolk Street

Liverpool

L1 0BG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE LEARNING FOUNDRY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator Level 3
    • One to one visits monthly with Development Coach who will come out to see you face to face or teams calls
    • 8 weekly reviews 

    Requirements

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Logical
    • Team working
    • Initiative
    • Non judgemental
    • Patience

    About this company

    We are a training provider based in Liverpool city centre. We deliver training for prison leavers and people facing multiple barriers to employment, including care leavers, veterans, and the long term unemployed.

    http://Insideconnections.co.uk (opens in new tab)

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

     A permanent position will be considered post apprenticeship.

    Ask a question

    The contact for this apprenticeship is:

    THE LEARNING FOUNDRY LIMITED

    Tammy Timmins

    tammy.timmins@thelearningfoundry.co.uk

    07966970289

    The reference code for this apprenticeship is VAC1000281840.

    Apply now

    Closes in 12 days (Monday 18 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.