Business Administration Apprentice - Sheffield – Find an apprenticeship

Summary

ESP Projects are looking for a new Sales Support Apprentice. You will be studying toward your Business Administration Level 3 apprenticeship qualification.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday (09:00- 17:30)
40 hours a week
Possible start date: Friday 29 November
Duration: 1 Year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This role will be working closely with other team members, to provide class leading support to our varied customers during the consultation and sales of IT systems and solutions. The Role is varied, engaging and encompasses a wide range of organisational skills required to help the Sales and Service Delivery teams to perform to levels of excellence in all areas.

A key part of the role is administration of internal sales systems, contacting clients with quotations and chasing these on behalf of other team members until acceptance, and tracking the job through to completion by ordering and receiving products and through communicating with other departments about progress.

Communication

Answering phone calls and passing on messages to relevant department/teams.
Effective and organised filing of company data, i.e. emails
Communicating with clients and suppliers
Communicating with other teams within the company
Scheduling appointments and meetings for the Account Managers on request.
Communicate important feedback from customers internally to all relevant departments/personnel.
Liaising with other departments within the business for day to day running of the support and software development teams

Systems

Collecting and inputting client data to company CRM and internal management systems
Daily administration of the internal sales tools. This will include creating opportunities and quotes for sales consultants and clients directly.

Stock Management

Checking in Purchase Orders when they arrive and moving parcels to the Storeroom
Completing weekly rolling stock checks
Printing job sheets and picking stock for jobs
Generally keeping the store room tidy and organised
Working with the marketing department to communicate to existing customers

Reception facility

Preparing meeting rooms by setting up chairs and providing refreshments
Greeting visitors and direct to relevant person and meeting room
Maintain office security by following safety procedures and controlling access (issue visitor badges)

Benefits Include;

ESP is very much a close-knit community; it is more like a family than a group of employees.
Pension contributions. Every employee is enrolled within our pension scheme automatically. ESP contributes up to 3% to the employee pension pot, whilst ever the employee commits to the same.
Westfield Health scheme. Every employee is optionally enrolled within the Westfield Health scheme. Options are also provided to increase the cover to higher levels and/or to cover additional family members such as children
Pool & Table tennis. Within our office space, we have access to a Pool table and Table Tennis table for use at lunch times and before/after work
Regular team building and social events. ESP have regular slots at a local 5 aside football facility as well as regular bookings for things like go-karting. We also host barbeques and other events at our own premises.
Employee ownership scheme. There is an employee ownership scheme in place which allows employees to purchase shares within the business after a set period of employment.
Employees are encouraged to get involved with improving the efficiencies within the business as well as assisting with the direction of the company

Where you’ll work

E S P Projects Ltd, Unit 7, Edmund Road Business Centre, 135 Edmund Road

Sheffield

S2 4ED

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PARAGON EDUCATION & SKILLS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.

It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.

This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.

This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3.

Requirements

Essential qualifications

Other in:

English (grade Pass (GC)
Maths (grade Pass (GC)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills

Other requirements

Working hours Please note that anyone under the age of 18 can only work a maximum of 40 hours per week. Any role which exceeds these hours should be amended accordingly, to fall in line with the legislation.

About this company

We are ESP. Our vision is to help our customers to simplify and secure their IT Systems whilst supporting and encouraging our employees to reach their full potential. We provide this via high-quality IT Advice & Ongoing IT Maintenance

After this apprenticeship

Possibility of a full time role after the completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

PARAGON EDUCATION & SKILLS LIMITED

The reference code for this apprenticeship is VAC1000281835.

Apply now

Closes on Friday 22 November

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Business Administration Apprentice - Sheffield

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