Business Administrator Apprenticeship -Bookings Co-ordinator

The JN Group

Walsall, WS1 4NU

Closes in 25 days (Friday 15 November at 11:59pm)

Posted on 11 October 2024

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Summary

A fantastic opportunity has become available to work for a dynamic, forward thinking organisation. You will join the company as a Bookings co-coordinator, whilst completing a level 3 business administrator apprenticeship.

Annual wage
£17,316 a year

Minimum wage rates (opens in new tab)

Pay will increase to national minimum wage after 12 months on programme.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 4.30pm

37 hours a week

Possible start date

Monday 25 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Ensure all rota's are accurate
  • Check that home's are fully staffed
  • Liaise with managers to discuss staffing needs
  • Communicate internally
  • Handling projects 
  • General admin duties
  • Other duties as and when required

Where you’ll work

Unit 1

Fairground Way

Walsall

WS1 4NU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WALSALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator Level 3 Apprenticeship Standard
    • Bi-weekly online/blended learning
    • Weekly off the job training
    • Functional skills if required

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Administrative skills
    • Team working
    • Initiative

    About this company

    We are specialist healthcare providers with residential care homes for young people transitioning to adulthood (16-24yrs). At JNHG, we understand the unique challenges faced by young people, particularly those requiring special healthcare needs. We are dedicated in providing a safe, supportive, and nurturing environment where our young people can thrive and reach their full potential. We provide care and support for individuals with various diagnoses including autism, learning difficulties, attachment disorders, self-harm, challenging behaviours and more. Our residential care homes are specifically designed to cater to the needs of individuals, offering a range of healthcare services and person-centred support. We are excellent at achieving good consistent outcomes with young people that need intense therapeutic support via DOLS, safe staffing levels and a consistent team. Our highly trained and compassionate staff team are committed to creating a homely environment for our young people, as well as ensuring the physical, emotional, and social well-being of each resident. Our ethos is to provide stability and good consistent outcomes for young people. We are a unique provider that welcome emergency, transitional and long-term placements. As a registered provider we are rated GOOD by CQC in all areas following the last 4 inspections. Our current commissioners are pleased with what we are achieving with our young people.

    https://www.jnhg.co.uk/about-us.html (opens in new tab)

    After this apprenticeship

    • The opportunity to obtain permanent employment and progress within the organisation

    Ask a question

    The contact for this apprenticeship is:

    WALSALL COLLEGE

    Kerry Hall

    khall@walsallcollege.ac.uk

    The reference code for this apprenticeship is VAC1000281806.

    Apply now

    Closes in 25 days (Friday 15 November at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.