Business Administrator Apprenticeship

CANUGO LTD

LONDON, NW9 7BT

Closes in 15 days (Friday 1 November)

Posted on 16 October 2024

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Summary

An all-encompassing business apprenticeship within a tech-based temp driver/worker agency giving you an insight to all areas of business administration – from recruitment to payroll, marketing to sales and everything in between! You will work online from home under the guidance of knowledgeable and experienced Directors and the Operations Manager.

Annual wage
£19,500 a year

Minimum wage rates (opens in new tab)

£10 per hour (increasing to £11.44 after 6 month review)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am - 5pm with a 30 minute lunch break.

37 hours a week

Possible start date

Monday 11 November

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for a Business Apprentice to enhance our Team at Canugo (with Team being the operative word!).

The business and role is such that there are lots of opportunities to learn more about business in general – with administration being the key focus but very much a springboard to different parts of the business that long-term may be where you wish to place your focus.

You will have the opportunity to engage with different parts of the business and interact with customers and the drivers/workers we have on our platform. The role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills. The work is varied; there are core daily tasks that need completing but you will also experience – and be supported through – those inevitable curveballs that add a bit of spice to a normal working day!

We are looking for a business administrator who will deliver their responsibilities efficiently and with integrity – showing a positive  attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. We are also looking for someone who can show initiative, managing priorities and own time, problem-solving skills and a desire to learn – there is a lot of business experience within the current team and we love to share, support and help the right person grow.

Key daily tasks will include:

  • Onboarding new drivers to our platform
  • Liaising with customers to place and fill their temp driver/worker requirements
  • Completing orders to prepare for payroll/invoicing
  • Recruitment of temporary drivers and workers
  • Involvement in sales and marketing to attract new business
  • Supporting drivers and customers with using the tech based platforms

Where you’ll work

GROUND FLOOR WEST

SUTHERLAND HOUSE 70-78

WEST HENDON BROADWAY

LONDON

NW9 7BT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COLCHESTER INSTITUTE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
    • Monthly college attendance at Colchester Institute - Colchester Campus.

    Requirements

    Essential qualifications

    GCSE in:

    • 5 GCSEs including maths and English (grade 9-4/A*-C)

    Desirable qualifications

    GCSE in:

    • maths (grade 9-5/A*-B)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Team working
    • Initiative

    Other requirements

    This is a home based apprenticeship, working remotely (although training will initially take place at a central location in Essex as well as college days at Colchester Institute). We would provide all the necessary equipment for the role (laptop, monitor and software) you will just need to have a suitable workspace at home in which to carry out your role as part of our remote based team. We all work online via Google Meets so there will always be someone available to support you.

    About this company

    Canugo are a tech based recruitment platform – the new way for businesses to recruit short term workers. We work a bit like Uber – workers register to the app and wait for work to ping through to the platform which they can accept or reject. We are a fast-growing, forward-thinking business with lots of opportunity for you to develop and learn all about business administration whilst on the job – from sales to recruitment, payroll to system management.

    https://www.canugo.co.uk/ (opens in new tab)

    Company benefits

    Access to a company pension scheme as well a 20 days holiday (plus 8 Bank Holidays).

    After this apprenticeship

    • Once completed, the Business Administration apprenticeship will provide the foundation for progression into a number of roles including Account Management/Sales, Payroll/Accounts, HR and Administration Manager.

    Ask a question

    The contact for this apprenticeship is:

    COLCHESTER INSTITUTE

    Colchester Institute - Apprenticeship Team

    ci.apprenticeships@colchester.ac.uk

    01206 712043

    The reference code for this apprenticeship is VAC1000281679.

    Apply now

    Closes in 15 days (Friday 1 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.