Apprentice – Housing – Find an apprenticeship

Summary

This is an exciting opportunity to join our award-winning Apprenticeship programme. In partnership with our training provider - Learning Curve - the programme offers you a chance to study for a Housing Level 2 nationally recognised qualification, all whilst gaining practical work experience.

Annual wage: £14,976 a year
Minimum wage rates (opens in new tab)
Training course: Housing and property management assistant (level 2)
Hours: Monday to Friday (shift pattern to be agreed)
37 hours a week
Possible start date: Wednesday 1 January
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Housing Apprentice you will be working within the Housing team alongside our Housing Officers, carrying out a series of front-line rotational placements where you will have the opportunity to learn about topics such as housing management, compliance checks, property letting, income and estate management.

Where you’ll work

Kingfisher Court

Northgate Street

Chester

CH2 2HF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LEARNING CURVE GROUP LIMITED

Your training course

Housing and property management assistant (level 2)

Equal to GCSE

Course contents

Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.

Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.

Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.

Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.

Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.

Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.

Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.

Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.

Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.

Your training plan

Housing Level 2 Apprenticeship Standard:

The successful candidate will undertake a nationally recognised qualification through Learning Curve.

You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.

You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.

More training information

You will be taught through:

A 1-2-1 session every 4-6 weeks with your tutor 6 weekly hours of Off The Job Training. The course is a fully remote 12 month long programme.

Fore more details see below
https://www.learningcurvegroup.co.uk/employers/staff-training/apprenticeships/housing-and-property-apprenticeships/

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

https://jobs.sanctuary-group.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

For the right person, there is the opportunity to progress to a higher level apprenticeship upon completion.

Ask a question

The contact for this apprenticeship is:

Sanctuary Group

Michael Sequeira

michael.sequeira@sanctuary.co.uk

07404641696

The reference code for this apprenticeship is VAC1000281655.

Apply now

Closes in 14 days (Thursday 24 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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Apprentice – Housing

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