Business Administrator Assistant apprentice

Summary

The school will provide training for the successful candidate. The apprentice will assist the school business manager with efficient and effective admin support to the reception and administration team. A point of contact with supervision, for enquiries at the reception desk, maintaining systems and general administrative duties.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working between 8.30am - 4.30pm, with an hour for lunch
30 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To provide the following with supervision:

To provide an efficient and effective administration support function to the administration team
To liaise with staff, pupils, parents and other visitors regarding school related enquiries by telephone, email and face-to face
With relevant training, to use school based computerised records/management information systems (Arbor)
Undertake word processing tasks
File/store/record data and information in line with procedures
Working flexibly as a member of the administration team
Organising and supporting various events and meetings etc.
Opening and distributing post

Where you’ll work

Ravenscroft Primary School

Carson Road

Canning Town

LONDON

E16 4BD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CREATIVE SPORT & LEISURE LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Confidentiality

About this company

Ravenscroft Primary School is a very special school where we combine outstanding standards of educational attainment (ranking with the highest attaining primary schools in the country) with a wide range of extra-curricular opportunities. We encourage our pupils to see themselves not just as being part of, and contributing to, our school community but to London, their city.

After this apprenticeship

Upon completion of the apprenticeship, the learner has potential to maintain a permanent position at the business.

Ask a question

The contact for this apprenticeship is:

CREATIVE SPORT & LEISURE LTD

The reference code for this apprenticeship is VAC1000281610.

Apply now

Closes in 13 days (Sunday 27 October)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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