Communications Apprentice

North Herts Council

Letchworth Garden City, SG6 3JF

Closes in 12 days (Monday 4 November)

Posted on 10 October 2024

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Summary

Working as a key member of the Communications team, this role will be responsible for creating and publishing a weekly report on media coverage; a weekly report for members; creating and updating the quarterly comms activity planner and results dashboard and supporting the Digital Comms Officer with social media, photography and film.

Annual wage
£22,702 a year

Minimum wage rates (opens in new tab)

Local Government Pension Scheme (18% employer contribution) Generous annual leave, including Christmas close down period Occupational sick pay Free car parking Flexible working options including flexi scheme and home-working

Training course
Business administrator (level 3)
Hours
Monday - Thursday 8.45am - 5.15pm. Friday 8.45am - 4.45pm

37 hours a week

Possible start date

Sunday 1 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • You will put together the weekly media coverage report and the weekly Member's Information Service.
  • You will research and write our monthly events' newsletter.
  • You will support the Digital Comms Officer with social media, photography, and film requirements,with a particular focus on, but not limited to, our community lottery and the future development
    of the Churchgate shopping area of Hitchin.
  • Produce quarterly reports on website, social media and media relations performance.

You will be flexible with good oral and written communication skills. You should have the ability to work on a number of projects at any one time.

You will also have excellent attention to detail. 

We are dedicated to promoting a healthy work/life balance and making each member of our team feel that they are making a difference to the local community and are valued by our organisation.

We can offer you an excellent benefits package including a pension scheme generous leave allowance including Christmas close down period, flexi-time, leisure concessions and more.

Where you’ll work

Council Offices

Gernon Road

Letchworth Garden City

SG6 3JF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    Learning will take place online within the workplace and you will meet remotely with a tutor regularly. Once the Apprenticeship is complete you will receive a Business Administration Level 3 qualification.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths & English (grade 4, C or equivalent)

    Desirable qualifications

    GCSE in:

    • Business (grade 4 or higher)
    • Creative Media (grade 4 or higher)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Presentation skills
    • Administrative skills
    • Analytical skills
    • Team working
    • Creative
    • Initiative

    About this company

    North Hertfordshire is a large rural district with approximately 125,000 residents with four historic towns, Hitchin, Baldock, Royston and Letchworth Garden City. The Council has a clear vision: We put people first and deliver sustainable services, to enable a brighter future together..

    https://www.north-herts.gov.uk (opens in new tab)

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    This is a fixed-term contract within the Organisation. More information can be found on our website.

    Ask a question

    The contact for this apprenticeship is:

    INTEC BUSINESS COLLEGES LIMITED

    The reference code for this apprenticeship is VAC1000281545.

    Apply now

    Closes in 12 days (Monday 4 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    To apply for a position you must complete the online application form and submit it to be received by us no later than midday on the closing date. Please note that we do not accept CV applications, either on their own or accompanying application forms. Therefore please ensure that all relevant information is provided on the application form. Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship or in a similar subject.