Business Administration Apprentice Level 3

Summary

As a business we are an installer of insulation heating measures under the ECO4 scheme. We are looking for an enthusiastic apprentice to join our team to develop and support within the Administrations department. You will have day to day visitors to the office i.e. installers who are contracted to us and visitors.

Annual wage: £9,984 to £17,846.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 09:00 - 17:00.
30 hours a week
Possible start date: Tuesday 12 November
Duration: 1 year 6 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Administration duties such as answering the phone and dealing with enquiries
Also a keen eye for detail with the use and understanding of Windows 365 and associated packages
Dealing with pictures and saving to appropriate systems to enable us to support work completed for eco4 Submission
Administration duties copying files to a SharePoint and making sure Admin inbox is emptied and actioned each day

Where you’ll work

Unit 5 - Paradise Works Ind Estate

Eden Street

Coventry

CV6 5HE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard qualification
Maths and English functional skills training if necessary
Delivered online
Dedicated Juniper skills coach for off and on the job training

Requirements

Essential qualifications

GCSE or equivalent in:

English & maths (grade A*-C/ 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Team working
Creative
Initiative
Patience
Confident Telephone Manner
Knowledge of Microsoft Office
Self-starter

About this company

We are an Installer of Insulation heating measures under the ECO4 scheme.

After this apprenticeship

Full time position within the business

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC1000281543.

Apply now

Closes in 22 days (Sunday 10 November at 11:59pm)

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