Apprentice Events Coordinator

Summary

We are looking for an apprentice to work along- side the events team. You will assist with the coordination and work of the events team to ensure the event set up and breakdowns are delivered on time and to specification. You will provide exceptional levels of service to all users of the venue and coordinate the administrative functions.

Annual wage: £17,846.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am-5pm May work later evenings and weekends dependent upon the venue bookings.
30 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Supporting the Venue Manager
Ensuring bookings are up to date
Taking email and phone enquiries
Maintaining contact databases
Maintaining stock
Event set ups
Ensure the building is clean and toilets are stocked
Ensuring documentation is completed
High level of customer service on events - reception/front office cover
Assist with catering service
Social media – For example email campaigns
Line clean
Providing general office and administrative duties in support of the Venue and Charity as a whole

Where you’ll work

650 MANCHESTER ROAD

STOCKSBRIDGE

SHEFFIELD

S36 1DY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHEFFIELD COLLEGE, THE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

8-10 college sessions either at City/Hillsborough campus including classroom and online learning.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

Weekend working will be essential due to the nature of the business with later evening work at times. Must be prepared to undergo mandatory training.

About this company

The aim of the Venue is to create a thriving Community & Performing Arts hub in Stocksbridge that will engage the people of the town and the wider district with a range of performing arts and entertainment facilities. The Venue is a creative and social focus for all sectors of the community , and makes a valuable contribution to developing a successful, sustainable community and stimulating the local economy.

https://www.thevenuestocksbridge.co.uk/_content/the_venue_%7C_a_thriving_hub.php (opens in new tab)

After this apprenticeship

Continuous career development with valuable events management experience over time.

Ask a question

The contact for this apprenticeship is: