Apprentice - Cultural Engagement

North Devon Council

Devon, EX32 2GR

Closes in 5 days (Friday 25 October)

Posted on 9 October 2024

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Summary

Supporting the Flourishing Barnstaple and Museum of Barnstaple & North Devon teams in providing efficient and effective delivery of a range of events and services whilst studying towards a Business Admin qualification or similar.

Annual wage
£16,881 a year

Minimum wage rates (opens in new tab)

Local Government Pension Scheme

Training course
Business administrator (level 3)
Hours
Monday - Friday, (7 hours 24 minutes per day).

37 hours a week

Possible start date

Sunday 1 December

Duration

2 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Assisting with (and eventually independently) producing and processing paperwork for events, such as contacts, risk assessments and invoices
  • Working ‘on the ground’ at project events – this can include helping to set up and strike events, stewarding, and assisting the event manager
  • Working with the team to produce marketing copy and materials, including social media posts and press releases. There is also some scope for designing branding and print materials
  • Managing and communicating with our volunteer database
  • Managing entries in the ‘directory’ and ‘what’s on’ pages on the new Barnstaple website
  • Proactively engaging with the programming process, suggesting event ideas based on our schedule of work
  • Researching local artists and practitioners to engage in our events

Responsibilities with the Museum will include to be developed to be able to:

  • Supporting the digital and data officer in museum marketing and social media activities
  • Collating and interpreting audience data
  • Working with the team to increase engagement from non-traditional museum users (visitors and volunteers)
  • Coordinating bookings for events and activities
  • Coordinating public engagement with the Humap interactive map project (for Flourishing Barnstaple and the Museum)
  • Supporting the day-to-day operations of the museum

Where you’ll work

PO Box 379

Barnstaple

Devon

EX32 2GR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

PETROC

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator, Level 3.
    • Training provider is Petroc and you will study 1 day per week at their site in Barnstaple

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Logical
    • Team working
    • Initiative

    About this company

    North Devon has 419 square miles of some of Britain's finest countryside and coastline including 66 square miles of outstanding natural beauty. Sandy beaches provide some of the best surfing in the UK. Our Mission - to improve the quality of life for everyone in North Devon Our Vision - we will provide value for money and seek to improve the efficiency of everything we do

    http://www.northdevon.gov.uk (opens in new tab)

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    • Opportunity to apply for a permanent position

    Ask a question

    The contact for this apprenticeship is:

    North Devon Council

    Jess Reed

    The reference code for this apprenticeship is VAC1000281266.

    Apply now

    Closes in 5 days (Friday 25 October)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.