Level 3 Business Administration Apprenticeship - Sheringham Primary School – Find an apprenticeship

Summary

The purpose of the role is to undertake all reception duties such as answering the telephone, dealing with face to face enquiries and liaising with relevant staff, outside agencies and parents.

Annual wage

£14,976 a year

Minimum wage rates (opens in new tab)

£8 per hour

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am to 4.15pm, 36 hours per week, Term-time only (38-40 weeks per year)

36 hours a week

Possible start date

Tuesday 29 October

Duration

1 year 4 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Reception:

Serve as first point of contact for enquiries, both in-person and via phone
Ensure school security protocols (visitor book, badges) are followed
Accept deliveries and provide hospitality for visitors
Communicate effectively with pupils, parents, and staff

Administrative:

Manage ParentMail (dinners, queries) and school inventory (PS Assets)
Input and update pupil data on Integris, ensuring accurate record-keeping
Assist with reports, reprographics, typing, and word processing tasks
Maintain an effective filing system, adhering to data protection regulations
Operate office equipment and relevant computer programs

General:

Collaborate with staff and external stakeholders, maintaining a positive school image
Uphold confidentiality and security of office documentation
Support school priorities, flexibility in operations, and continuous improvement
Check and direct school emails and voicemails appropriately

Welfare:

Monitor pupil injuries, inform parents, and administer first aid as needed
Assist with health visits (e.g., School Nurse) and collaborate on welfare and safety matters

Where you’ll work

Sheringham Avenue

London

E12 5PB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Milestone 1. The Organisation - (Aims, Values, Policy)
Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity)
Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility)
Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project)
Milestone 6. Preparation for End Point Assessment

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Creative
Initiative

Other requirements

(Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

About this company

We are a large primary school in Newham, London and are very proud of our school and pupils. We are also part of the Learning in Harmony Trust based in Newham, Southend and Islington.

After this apprenticeship

Future employment opportunities.

Ask a question

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