IT Apprenticeship
THE ONE POINT LIMITED
HESSLE, HU13 0GD
Closes in 18 days (Monday 28 October)
Posted on 9 October 2024
Contents
Summary
The One Point - a leading IT company in Hull who are offering a fantastic opportunity for an IT Apprentice to join their team. Their team of highly trained and knowledgeable Microsoft-accredited experts will provide clients with 24/7 monitoring and support, cyber-attack prevention and full protection from data breaches.
- Annual wage
-
£13,000 a year
Minimum wage rates (opens in new tab)
Regular salary reviews with an increase at 12 months
- Training course
- Information communications technician (level 3)
- Hours
-
Working Monday-Friday, 9 AM - 5 PM.
37 hours a week
- Possible start date
-
Sunday 10 November
- Duration
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1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- This is a field technician-based role
- Technical support for hardware and software systems
- Performing diagnostic tests, modifications to software and hardware
- Network installation and monitoring
- Installing and supporting VOIP
- Working with routers and switches
- Fault finding on customer networks
- Laptop/PC repairs and upgrades
Where you’ll work
THE VIEW
BRIDGEHEAD BUSINESS PARK
MEADOW ROAD
HESSLE
HU13 0GD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.
- COURSE 1 - Role of an IT Technician
- COURSE 2 - IT Troubleshooting Tools & Techniques
- COURSE 3 - Working with Client Architecture
- COURSE 4 - Upgrading & Maintaining Client Architecture
- COURSE 5 - Working with Network Architecture
- COURSE 6 - Cloud & Virtualisation
Your training will be delivered in 2 day blocks every 4-6-weeks; this will be in our online SMART classrooms. Upon successful completion of the apprenticeship, you will receive a level 3 Information Communications Technician qualification.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 5/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Logical
- Team working
Other requirements
This is a field based role which will require a driving licence. A company van will be provided and expenses will be paid for.
About this company
Their team of highly trained and knowledgeable Microsoft-accredited experts provide clients with 24/7 monitoring and support, cyber attack prevention and full protection from data breaches.
https://www.theonepoint.co.uk/ (opens in new tab)
Company benefits
28 Days Annual Leave. Onsite car park. Fuel card provided. Expenses card provided. Access to own company van. Protected learning time and funded certifications such as Microsoft. Staff socials. Increased annual leave entitlement with tenure.
After this apprenticeship
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Millie Stokl
millie.stokle@balticapprenticeships.com
07822019158
The reference code for this apprenticeship is VAC1000281243.
Apply now
Closes in 18 days (Monday 28 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.