Research Apprentice - 14364

CHEETHAM JACKSON LTD

Chorley, PR6 7EN

Closes on Tuesday 7 January

Posted on 9 October 2024

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Contents

Summary

Cheetham Jackson Mortgages in Chorley are recruiting for a Research Apprentice. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18 months.

Annual wage
£12,740 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday-Friday 9:00am-5:00pm (1 hour lunch unpaid).

35 hours a week

Possible start date

Tuesday 14 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Communicating with providers by email and telephone
• Keeping paperwork tidy and organised
• Answer enquires in person, by phone and by email
• Open the post, scan and upload to the client database
• Clerical work including photocopying, scanning and faxing documents
• Using different software to obtain and collate information
• Complete data capture forms with providers over the phone
• Populating client recommendation letters

Where you’ll work

Unit C CJ House, Library Road

Clayton Green Business Park

Chorley

PR6 7EN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Level 3 Business Administrator 
    • Functional Skills
    • Work-based learning 

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Attention to detail
    • Organisation skills
    • Confident
    • Friendly
    • Positive
    • Reliable

    About this company

    Cheetham Jackson is a well-respected financial services company. Our focus is on helping clients achieve their aims, goals and objectives, we do this by providing financial advice delivered in a way that makes them feel heard and taken care of. At the heart of our proposition is our belief, that our clients deserve an excellent, high -level service and we pride ourselves on providing this. You will be joining us in an exciting chapter of growth. We want to make a positive impact on the people with whom we work – both inside and outside of the company. We are looking for brilliant people who fit with our culture and values and who can help to write the next chapter of our story.

    After this apprenticeship

    Progression onto full time employment.

    Ask a question

    The contact for this apprenticeship is:

    NORTH LANCS. TRAINING GROUP LIMITED(THE)

    Recruitment

    recruitment@nltg.co.uk

    01254 395355

    The reference code for this apprenticeship is VAC1000281192.

    Apply now

    Closes on Tuesday 7 January

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.