Business Support Apprentice (Supply Chain)

Summary

We are seeking a driven and enthusiastic apprentice to join our team for an 18-month program. This role offers an excellent opportunity to gain hands-on experience in a thriving business environment, you will mainly be based in the office 4 days a week with 1 day working from home.

Annual wage

£20,000 a year

Minimum wage rates (opens in new tab)

Salary: £20,000 - £22,400 per annum (dependant on experience)

Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5pm TBC

37 hours a week

Possible start date

Monday 11 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Apprenticeship:
We are seeking a driven and enthusiastic apprentice to join our team for an 18-month program. This role offers an excellent opportunity to gain hands-on experience in a thriving business environment, you will mainly be based in the office 4 days a week with 1 day working from home. The course which will be provided by SR Apprenticeships who will assign a dedicated assessor who will guide and support you throughout your assessments. Over the course, you will learn how to enhance the efficiency and effectiveness of the organisation by working across teams, resolving issues and adding value to specific business areas. Upon completion, you will earn a Business Administrator Apprenticeship Level 3 qualification.

Working at MPM:

The Operations Manager will support and mentor you throughout the 18 months regarding anything work-related. Some of the things you will be involved with are:

Working with the Operations team to ensure all Purchase orders are confirmed with suppliers and ship dates agreed
Monitoring ship dates and working with our freight forwarders to ensure bookings are made in a timely manner
Checking suppliers’ shipping documents, requesting amendments if necessary and making sure they are sent to the relevant freight forwarder
Uploading final supplier documents onto company database
Liaising with freight forwarders and suppliers if any additional information is needed to clear containers through customs
Following up with freight forwarders and warehouses to facilitate the prompt delivery of containers once they are available at port.
Working closely with the Supply Chain team to prioritise Purchase Orders where necessary
Updating and maintaining shipping schedules so that demand planners know when goods are available
Updating Sage when goods are received at the warehouse
Checking and approving freight forwarder and warehouse invoices
Helping the Operations and Supply Chain team with any ad hoc tasks, reporting, projects and any other business needs as they arise
Receive mentorship from experienced people, helping you to achieve your apprenticeship targets

Knowledge, Skills and Experience

Enthusiastic individuals with a keen interest in business
Strong organisational skills and attention to detail
Good communication skills and the ability to work collaboratively within a team
Ability to build productive working relationships
A proactive approach to learning and personal development

What We Offer:

Comprehensive training and support throughout your apprenticeship
Practical experience in a leading pet food company
A supportive and friendly working environment

Where you’ll work

FLOOR 2

TRIDENT 3

STYAL ROAD

MANCHESTER

M22 5XB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout. You will have access to an online portfolio to allow you to monitor your progress and log work completed.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Founded in 2002 by Roger Wood, Roger Coleman, and Jon Kinsey MPM was established out of a love for pets and a desire to provide them with high-quality, additive-free food. Disappointed by what the market had to offer, they launched Applaws in 2006, a brand committed to delivering 100% natural and ethically sourced premium pet food. Our recipes feature top-quality, recognisable ingredients, reflecting our dedication to challenging the additive filled products often found in other brands. At MPM, we are driven by our core values of transparency, simplicity and responsibility and our hardworking and dedicated team share those values. Together in 2021, we proudly achieved B-Corp certification, showcasing our commitment to social and environmental excellence. If our values resonate with you and you're passionate about making a difference, join us on our exciting journey as we continue to innovate and lead in the premium pet food market!

Company benefits

What We Offer: • Comprehensive training and support throughout your apprenticeship • Practical experience in a leading pet food company • A supportive and friendly working environment • Excellent benefits

After this apprenticeship

A role in a successful, dynamic company
Be a part of a strong team of performance driven colleagues
Great future career prospects for advancement
A professional working environment

Ask a question

The contact for this apprenticeship is: