Community Protection Team Apprentice
Calderdale Metropolitan Borough Council
Halifax, HX1 1TS
Closes in 7 days (Sunday 27 October)
Posted on 8 October 2024
Contents
Summary
We're looking for someone to join our team to help us to shape the future of the service, providing enforcement support to the partnership team. The role will involve working with members of the public to coordinate licence applications and undertake evidence and intelligence gathering.
- Annual wage
- £12,313.60 to £22,010.56 a year
- Training course
- Business administrator (level 3)
- Hours
-
As a guide you will be working 9.00am to 5.00pm weekdays. Flexible working hours may be available, including home-working (subject to the needs of the role). There may be a requirement for evening and weekend work as the needs of the service arise.
37 hours a week
- Possible start date
-
Thursday 19 December
- Duration
-
1 year 9 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Assist with daily risk assessments, tri-aging and tasking of service demand across all functions of the enforcement team.
- Respond to service demand across all functions including the recording, processing and checking of information and data that comes into the service.
- Checking, verifying and processing applications, certificates and other similar matters relating to the work Community Protection Team such as Licensing, Housing, Environmental Health, Community Safety and Emergency Planning.
- Deal with customer/ public/ partnership enquiries, complaints or issues across all functions of the Community Protection Team through face to face conversations, emails, letters and/ or telephone.
- Actively deliver on the service’s and the partnership communication strategy through the use of social media, websites, e-communicaton and the use of both informal and formal communication.
- Assist with maintaining accurate information for the team on the Intranet and Internet such as codes of practice, recommended procedures and other guidance.
- Manage the various mailboxes, databases used by the team; ensuring queries are dealt with in a timely manner and by the appropriate officer.
- Provide resilience at times of need to ensure that the team responds to emergency and critical incidents effectively.
Where you’ll work
Princess Buildings
Halifax
HX1 1TS
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CALDERDALE COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
Successful completion of this apprenticeship gives you:
- An accredited Business Administration Level 3 qualification
- Workplace Learning
- Provided with a 1:1 Tutor
- Delivery - virtual interactive workshops
- Functional Skills in maths and English, if required.
Requirements
Desirable qualifications
GCSE or equivalent in:
- Maths and English (grade C / 5 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
About this company
Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.
https://www.calderdale.gov.uk/v2 (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the council.
Ask a question
The contact for this apprenticeship is:
CALDERDALE COLLEGE
The reference code for this apprenticeship is VAC1000281074.
Apply now
Closes in 7 days (Sunday 27 October)
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After signing in, you’ll apply for this apprenticeship on the company's website.