Apprentice Business Administrator Level 3

Bristol City Council

Somerset, BS1 5TR

Closes in 12 days (Tuesday 22 October)

Posted on 8 October 2024

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Summary

This is a key time to improve equality and inclusion in Bristol. A great opportunity has arisen for a motivated Apprentice to join the Equality and Inclusion team at Bristol City Council. We’re looking for someone who is genuinely enthusiastic, well-organised and able to prioritise your workload to achieve targets. Start date TBC.

Annual wage
Competitive

Minimum wage rates (opens in new tab)

If you are under 18 years the salary is £9.60 ph (£18,470 pa); for those 18 years and older the salary is £12 ph (£23, 151 pa) for a 37 hours week.

Training course
Business administrator (level 3)
Hours
Working Monday - Friday.

37 hours a week

Possible start date

Thursday 12 December

Duration

2 Years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Help promote equalities issues across the council and beyond
  • Provide support to the team and other groups we work with, and find practical ways to improve our processes.
  • You'll work with colleagues to help achieve the objectives of our Equality and Inclusion Strategy.

Where you’ll work

City Hall

College Green

Bristol

Somerset

BS1 5TR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF BRISTOL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    Level 3 Business Administrator apprenticeship standard, delivered by City of Bristol College.

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade Grace C/4)
    • Maths (grade Grace C/4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Customer care skills
    • Administrative skills

    About this company

    Bristol City Council is committed to equality and diversity, as both a provider of services to the community and to our employees. Our practices and procedures aim to reflect the varied needs, expectations and culture of all members of our community and our workforce. Please note that if you were to be invited to interview, you will be asked a question on equal opportunities.

    https://ce0389li.webitrent.com/ce0389li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=036515aZB5 (opens in new tab)

    Company benefits

    Pension Scheme

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    Depending what vacancies are available at the time, you could progress within the business support service.

    Ask a question

    The contact for this apprenticeship is:

    CITY OF BRISTOL COLLEGE

    The reference code for this apprenticeship is VAC1000281019.

    Apply now

    Closes in 12 days (Tuesday 22 October)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    Please click on this link which will take you to our website to apply.