Business Administrator Apprenticeship

Summary

Join 4DegreesC Ltd as an office- based apprentice in a vibrant, growing family business. Engage in diverse roles from customer service to procurement, enhancing your skills in a supportive team. Ideal for those passionate about food, seeking career growth in a dynamic sector. Be part of out success story!

Annual wage

£14,560 a year

Minimum wage rates (opens in new tab)

Pay may be reviewed based on experience.

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30 to 4.30 with one hour for lunch.

35 hours a week

Possible start date

Monday 4 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an apprentice at 4DegreesC Ltd, you'll have a varied and engaging role. Your day-to-day tasks will involve:

Customer Interaction: Handling customer calls and emails, addressing queries, and taking orders. You'll be the first point of contact, representing our company's commitment to excellent customer service
Data Entry and Order Processing: Using our computer systems to input customer orders and process credits, ensuring accuracy and efficiency
Procurement Assistance: Collaborating with the Procurement department, you'll deal with supplier pricelists, product specifications, and supplier accreditation, gaining insight into the supply chain management
Transport Department Support: Assisting with vehicle administration, contributing to the smooth operation of our delivery fleet
Accounts Coordination: Working alongside the Accounts team, you'll be involved in managing financial transactions, both incoming and outgoing, with suppliers and customers

Where you’ll work

HORNER HOUSE

NEW SPITALFIELDS MARKET

21 SHERRIN ROAD

LONDON

E10 5SQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEW CITY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship - Standard
Skills, Knowledge and Behaviours
Day release to attend college at Havering (RM11 2LL) or Hackney (N1 6HQ)

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade Grade 4 and above (A*-C))
Maths (grade Grade 4 and above (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Initiative

Other requirements

The role is office-based within a bustling market environment, which can be fast-paced and dynamic, requiring adaptability and resilience

About this company

4DegreesC Ltd, established in 1985, is a family-run business specialising in importing and distributing fresh produce and chilled food to the catering and hospitality industry in South East UK. Based at New Spitalfields Market, we have a fleet for delivering to schools, restaurants, and hospitals, with a turnover of around £19M. Our commitment to quality service and team growth offers a dynamic working environment.

https://4degreesc.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon successful completion of the apprenticeship, there are significant opportunities for career progression within 4DegreesC Ltd. As a growing family business, we prioritise internal promotions, offering a pathway to various roles across the company.

Ask a question

The contact for this apprenticeship is:

NEW CITY COLLEGE

Mylene Slama

Mylene.Slama@NCCLondon.ac.uk

The reference code for this apprenticeship is VAC1000280870.

Apply now

Closes in 21 days (Thursday 31 October at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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